Address
Form of work
SalarySales Associate
Summary
The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.
Core Competencies
- Customer service oriented; • Welcoming, professional and attentive to the needs of our customers;
- Strong listening and communication skills;
- Proficient with computers, able to learn new software and processes;
- Mature, responsible with sound decision-making skills;
- Retail, sales or customer service experience is a great asset;
- Construction or home renovation knowledge is an asset.
Job Responsibilities
- Ensure that every customer experience exceeds the customer’s expectation;
- Proactively provide Home Hardware customers with expertise and assistance;
- Promote add on sales, product benefits and services;
- Increase product knowledge and provide advice for customers and appropriate products;
- Stock shelves and ensure store standards are maintained;
- Prepare and review weekly product orders for shelf stock;
- Other related responsibilities as directed by supervisor.
This position reports to the Store Manager.
**We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.**
Job Types: Full-time, Permanent
Benefits:
- Store discount
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
Work setting:
- Specialty store
Ability to commute/relocate:
- Alliston, ON L9R 1V1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 3 years (required)
- Gardening: 3 years (required)
- Retail sales: 2 years (required)
Work Location: In person
Expected start date: 2024-03-31
