AddressOur Alberta Base client is currently seeking a Business Analyst to lead the implementation of their Microsoft O365 Collaboration platform.
The Business Analyst will be responsible for implementing the adoption toolkit for Microsoft Office 365 suite of collaboration products (including but not limited to SharePoint, Teams, and OneDrive) and related productivity-based solutions.
The Business Analyst will develop and implement the clients SharePoint strategy, in alignment with the Records and Information Management (RIM) requirements.
Position Responsibilities
- Act as an Office 365 Collaboration Tools Subject Matter Expert to support the high visibility implementation efforts and direct engagements with business users to design, implement and oversee all aspects of the solution.
- Lead the design and implementation of the Collaboration Tools Governance model.
- Conduct formal meetings with key stakeholders, to interpret requirements, analyze and identify how technology can be used to best support and enhance day-to-day business processes.
- Work with the Senior Developers to implement and design solutions with operational ownership.
- Implement a Microsoft O365 training platform for business users, including education on how to use the solution.
- Use advanced knowledge of out of the box SharePoint features and tools to recommend solutions that meet business needs.
- Improve operational efficiencies and automate business processes by developing Microsoft SharePoint workflow solutions (Power Automate, Power Apps and Power BI)
- Provide technical support on every aspect of SharePoint Online including day-to-day issues and requests.
- Build strong relationship with business partners by developing an in-depth understanding of the partners' business needs, processes, data, and issues; and firm understanding of how changes in one business unit will affect other areas.
- Identify potential skill or technology gaps required for successful delivery of the future operating model.
- Sharing and documenting knowledge and best practices to enable independent support.
- Post-secondary education in Computer Science, Business Administration or a related IT discipline
- Business Analyst certification would be considered an asset.
- Minimum 10 years of IT experience as a business analyst
- Experience of managing Microsoft O365 Teams implementation at scale
- Experience of implementing Microsoft collaboration tools e.g., SharePoint, OneDrive, Exchange Online, Intranet, OneDrive, Stream, and associated tools such as Azure Information Protection
- Extensive experience in coordinating and managing collaboration projects specifically.
- Strong business analysis skills, verbal/written communications skills, interpersonal skills, facilitation skills, and client relationship skills are requirements for this position.
- Highly self-motivated and direct. Prefers working in a high performing, team-oriented, dynamic and evolving IT team environment.
