Server/Waiter

Overview:

As a server at our restaurant, you will play a vital role in providing exceptional dining experiences for our guests. You are the face of our establishment, responsible for delivering high-quality service and ensuring customer satisfaction. Your main goal is to create a unique experience by guiding our guests through “The Bartola Journey”.

Your friendly demeanor, attention to detail, and ability to work efficiently in a fast-paced environment contribute to the success of our restaurant.

• Staff you need to report to: Restaurant Manager and Floor Supervisor on shift.

Responsibilities:

• Greet guests warmly and assist them in making menu selections.
• Provide attentive and personalized service throughout the dinner.
• Address any customer inquiries or concerns promptly and professionally.
• Take accurate food and beverage orders from guests and input them into the POS system.
• Ensure all orders are delivered to the kitchen accurately and in a timely manner.
• Communicate special requests or dietary restrictions such as allergies to the kitchen staff and assuring the menu items that can be deliver to the guest.
• Set up tables according to restaurant standards before service.
• Maintain cleanliness and organization of tables and dining areas.
• Monitor and anticipate guest needs, such as refilling beverages or clearing plates.
• Monitor alcohol consumption and ensure responsible service to prevent over-intoxication.
• Communicate and work closely with team members to provide a seamless service.
• Communicate effectively with colleagues and management to address any issues or concerns.
• Participate in training sessions and staff meetings to continuously improve skills and knowledge.
• Suggest additional items or specials to enhance the dining experience and increase sales.

Qualifications.

• English required and Spanish preferred.
• Previous experience in a similar role.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong attention to detail and a commitment to providing exceptional service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of Mexican food and beverage menus, including ingredients and preparation methods.
• Willingness to learn and adapt to changing restaurant policies and procedures.
• Smart Serve required.

Job Types: Part-time, Seasonal
Contract length: 6 months

Salary: From $16.55 per hour

Expected hours: 20 – 35 per week

Benefits:

• Discounted or free food
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• On call
• Weekends as needed

Supplemental pay types:

• Tips

Application question(s):

• Do you live in Toronto?

Experience:

• serving: 1 year (required)

Language:

• Spanish (preferred)

Licence/Certification:

• Work permit (required)
• Smart Serve (required)

Ability to Commute:

• Toronto, ON M6G 1B3 (required)

Work Location: In person

Application deadline: 2024-03-12
Expected start date: 2024-03-19