Service Adviser

Work setting

• Automobile dealership

Responsibilities

Tasks

• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
• Access and process information
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Perform general office duties
• Sell merchandise
• Estimate costs of installing and maintaining equipment or service

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits