Address
Form of work
SalaryOverview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Private sector
Responsibilities
Tasks
- Address customers' complaints or concerns
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
- 5-10 people
Additional information
Security and safety
- Basic security clearance
- Credit check
- Driving record check (abstract)
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Team building opportunities
- Parking available
