Address
Form of work
SalaryAbout us
Hb Cycle is a small business in Cameron, ON K0M 1G0. We are professional, agile and fun.
Our work environment includes:
- Casual work attire
- On-the-job training
- Growth opportunities
```Overview```
We are seeking a highly motivated and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our RV & Marine service department. This is a key leadership role that requires strong organizational skills, exceptional customer service, and a thorough understanding of RV & Marine repair and maintenance.
```Duties```
- Manage and supervise a team of service advisors, technicians, and support staff
- Ensure efficient workflow and productivity in the service department
- Schedule and prioritize service appointments to meet customer needs
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Maintain accurate records of service orders, invoices, and warranty claims
- Collaborate with the sales department to maximize revenue opportunities through upselling and cross-selling services
- Stay up-to-date with industry trends and advancements in RV & Marine technology
```Qualifications```
- Previous experience in a similar role within the RV & Marine industry
- Strong computer skills an asset
- Lightspeed Evo knowledge not mandatory, but an asset
- Strong sales skills with the ability to upsell services and products
- Mechanical knowledge and understanding of repair processes
- Proven leadership abilities with the ability to motivate and manage a team
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Proficient in cash handling procedures
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
At our dealership, we offer competitive compensation packages, including benefits such as health insurance, and paid time off. Join our team today and take your career in the industry to the next level!
Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Seasonal
Contract length: 7 months
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: In person
Application deadline: 2024-03-31
Expected start date: 2024-04-01
