Overview
Languages
English
Education
- Bachelor's degree
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Assign IT projects to systems analysts, programmers and other computer technicians
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Direct and control daily operations
- Evaluate daily operations
- Plan and control budget and expenditures
- Plan and organize daily operations
- Recruit staff
- Review operational reports to assess compliance with software and hardware requirements
- Supervise computer analysts, engineers, programmers, technicians and other personnel
- Supervise staff
- Train staff
- Establish and implement policies and procedures for information systems
- Authorize the development of specifications for products or services
- Recruit, train and supervise staff
- Assign, co-ordinate and review projects and programs
- Plan, organize, direct, control and evaluate daily operations
- Meet with clients to discuss system requirements, specifications, costs and timelines
- Manage incidents
- Consult with clients after sale to provide ongoing support
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
- Large workload
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Values and ethics
- Proactive