Service Manager

Responsibilities:
- Manage and oversee the service department operations
- Provide exceptional customer service and ensure customer satisfaction
- Schedule and assign work to service technicians
- Monitor and evaluate technician performance
- Maintain accurate records of service orders and invoices
- Ensure compliance with company policies and procedures
- Handle customer complaints and resolve issues in a timely manner
- Upsell additional services or products to customers

Experience:
- Previous experience as a Service Manager or similar role in an automotive dealership is required
- Strong mechanical knowledge and understanding of automotive repair processes
- Proven ability to lead and manage a team of service technicians
- Excellent communication and customer service skills
- Ability to handle cash transactions and perform basic cash handling duties
- Sales experience is a plus

We offer competitive compensation, including benefits such as health insurance, retirement plans, and paid time off. Join our team and be part of a dynamic and growing organization!

Note: Please do not include any contact information in the job description.

Job Type: Full-time

Salary: From $85,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Service Manager: 1 year (preferred)
• Licensed Technician: 7 years (required)

Ability to Commute:

• Walkerton, ON N0G 1L0 (required)

Ability to Relocate:

• Walkerton, ON N0G 1L0: Relocate before starting work (required)

Work Location: In person