Employment Opportunity
Service Manager
Location: Taber, Alberta
Vanee Farm Centre Inc. is a family of machinery dealership offering agricultural, construction and lawn equipment sales, parts, and service. Founded in 1967, Vanee Farm Centre Inc. has been part of the New Holland Team for over 50 years.
As part of the service team, the Service Manager is responsible for the effective management of all aspects of the Service Department which ensures customer satisfaction and maximum profitability. We are looking for an individual who has attention to detail, a self-starter with a positive outlook and is committed to maintaining a clean and safe work area.
Vanee Farm Centre Inc. is an agile company who promotes from within. If you are looking for an opportunity for growth based on individual performance, then you have come to the right place.
Why Vanee Farm Centre?
- You are an individual not a number
- Internal opportunities based on individual performance
- Competitive compensation packages with annual performance reviews
- Boot and Tool Allowance
- RRSP matching and extended health, dental, and vision benefits
- Life and AD&D insurance
- Short- and long-term disability benefits
- Training and development opportunities
- Vanee Farm Centre has always been a family-oriented and community driven company
So, what does a Service Manager do?
- Schedule, manage and maintain technicians to maximize efficiency while minimizing overhead
- Generate and promote service business through direct calls, targeted advertising, and preventative maintenance programs.
- Work with customers and technicians to explain repairs and expenses, resolve complaints and offer value-added and/or preventative maintenance services.
- Create, maintain, track and close service work orders for such things as new equipment assembly, pre-delivery inspections, customers repairs, installations, etc. on various manual and electronic systems.
- Meet and exceed department budget and targets.
- And so much more!
You'll be a match if you have...
- Advanced managership/leaderships skills to manage a highly technical staff, shop and projects including effective employee scheduling.
- Advanced knowledge of Workplace Health and Safety requirements
- Supervisory experience would be considered an asset.
- Customer service in a sales and service capacity/environment
- Mid-level technical knowledge
- Basic knowledge of financial statements and creation of annual budgets
- Strong Computer skills – Microsoft Word, Excel, web browsing
- Ability to travel 2-3 times per year to Company and Vendor Training sessions.
- Valid driver’s license with a clean abstract is required.
Are you a good match? Apply today!
The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Vanee Farm Centre Inc’s compensation structure. Vanee Farm Centre Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
This is a full-time permanent role. We thank all applicants for their interest. However, only candidates selected for interviews will be contacted. Posting will remain open until the position is filled.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to Relocate:
- Taber, AB T1G 1Y8: Relocate before starting work (preferred)
Work Location: In person