Service Technician

About DSL

At DSL, our purpose is creating moments of joy, one serving at a time. Representing world-class brand partners Taylor, Henny Penny & Franke Coffee Systems, DSL is the largest Canadian supplier of premium food service equipment, and the exclusive factory-authorized service provider for the equipment we sell.

At our core, we believe in doing right by our customers, finding the best solutions to fit their needs, being creative and innovative, working hard, and having fun along the way.

Are you looking to grow with a company with over a century of unmatched quality, expertise, and after-sales support? We want to hear from you!

Why Join Our Team?

• Competitive wage & health benefits
• Health Spending Account (Flex Spending Account or Health Spending Account)*
• 3 weeks paid vacation
• Strong company culture & core values
• RRSP matching program*
• Education support, factory, & in-house training to ensure success
• Opportunity for advancement
• Travel opportunities in Western Canada
• Work primarily indoors
• Smartphone, uniform, specialty tools, & company vehicle provided for business use

*Applicable once eligibility requirements are met

Position Summary

DSL prides itself on building deep & enduring trust-based relationships with some of the biggest names in the food service industry. Our Service Technicians are our front line & are responsible for maintaining an extremely high level of customer service while repairing food service equipment.

What you’ll do:

• Test & repair a variety of foodservice equipment
• Ability to diagnose and troubleshoot refrigeration systems & diagrams
• Interact with our customers in a professional & courteous manner
• Assess & complete minor repairs quickly & accurately
• Maintain an accurate parts inventory in your company vehicle

What you’ll need:

• Valid Refrigeration Technician apprenticeship for 2nd, 3rd or 4th year (or equivalent)
• Valid class 5 driver’s license (daily travel is required)
• Experience working in refrigeration, appliance repair, mechanical or electrical fields for food service equipment, especially if related to Taylor, Franke Coffee or Henny Penny equipment or equivalent product lines (i.e., Rational, Blodget, Garland, Bunn, Cornelius, FBD, Electrofreeze, or Stoelting)
• Experience working in a convenience store or fast-food establishment an asset
• Excellent customer service & communication skills
• Experience in a technical role with a high level of customer interaction is preferred. DSL will train the right candidate for the job!

We thank all applicants for their interest, only those selected for an interview will be contacted.

Job Types: Permanent, Full-time

Benefits:

• Company car
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Application question(s):

• What is your wage expectation?
• Will you be able to reliably commute or plan to relocate to Nanaimo BC before starting work?

Experience:

• Refrigeration or air conditioning: 3 years (preferred)

Licence/Certification:

• Class 5 Licence (required)
• air conditioning & refrigeration license / apprenticeship (preferred)

Work Location: On the road