Shift Manager - Fast Food Restaurant

Work setting

• Relocation costs not covered by employer
• Restaurant

Responsibilities

Tasks

• Address customers' complaints or concerns
• Recruit, train and supervise staff
• Participate in marketing plans and implementation
• Operate cash register
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Cost products and services
• Conduct performance reviews
• Balance cash and complete balance sheets, cash reports and related forms
• Suggestive selling
• Process money, cheques and credit/debit card payments
• Scan items
• Tabulate total payment for goods or services required
• Receive payment for goods or services
• Stock shelves and clean counter area
• Greet customers
• Wrap or place merchandise in bags
• Provide customer service
• Set staff work schedules and monitor staff performance
• Leading/instructing individuals
• Organize and maintain inventory
• Participate in promotional activities
• Plan, organize, direct, control and evaluate daily operations

Experience and specialization

Type of service and repair

• Electronic cash register

Computer and technology knowledge

• Price scanner
• Point of sale system
• Interac machine
• Computerized inventory record keeping and re-ordering system

Additional information

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Physically demanding
• Attention to detail
• Repetitive tasks
• Handling heavy loads
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability
• Accurate
• Excellent written communication
• Reliability
• Organized
• Ability to multitask

Benefits

Financial benefits

• Group insurance benefits
• Night shift premium

Other benefits

• Free parking available