Shift Manager - Fast Food Restaurant

Work site environment

• Noisy
• Odours
• Hot

Work setting

• Food service establishment
• On-site customer service
• Fast food outlet or concession
• Relocation costs not covered by employer
• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate and order ingredients and supplies
• Hire food service staff
• Ensure food service and quality control
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Additional information

Security and safety

• Criminal record check
• Basic security clearance

Transportation/travel information

• Valid driver's licence
• Own transportation
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Own tools/equipment

• Safety equipment/gear
• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Other benefits
• Parking available
• Variable or compressed work week