Shop Supervisor

About us

MAS-Pro Oilfield Supply is a small business in Red Deer, AB T4P 1N5. We are professional, agile and challenging.

Our work environment includes:

• Modern office setting

Responsibilities:
- Oversee daily operations of the shop, ensuring smooth workflow and efficient customer service
- Provide excellent customer service by assisting customers with inquiries, resolving issues, and ensuring customer satisfaction
- Lead and motivate a team of shop employees, providing guidance and support as needed
- Conduct interviews and hire new employees for the shop
- Train and develop staff members to enhance their skills and performance
- Ensure compliance with company policies and procedures
- Maintain a clean and organized shop environment

Experience:
- Previous experience in a leadership role, preferably in a retail or customer service setting
- Strong customer service skills with the ability to handle difficult situations effectively
- Experience in team management, including training, coaching, and performance evaluation
- Knowledge of store management principles and practices
- Familiarity with interviewing techniques and hiring processes
- Excellent time management skills to prioritize tasks and meet deadlines
- Proficient in phone etiquette to handle customer inquiries professionally

-Oilfield Experience in parts

As a Shop Supervisor, you will play a crucial role in ensuring the smooth operation of our shop. Your leadership skills, customer service expertise, and ability to manage a team will contribute to the success of our business. We offer competitive compensation and opportunities for career growth within our organization. If you are a motivated individual with a passion for providing exceptional service, we encourage you to apply for this position.

Job Types: Full-time, Permanent

Salary: $22.00-$35.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Microsoft Office: 1 year (preferred)
• Retail management: 1 year (preferred)
• oilfield: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person