Site Assistant/Warranty Technician

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Work for an organization that puts community at the heart of everything it does. Embrace work that is challenging, hard, dynamic, and fulfilling. Be a driver with a grit and determination that is deliberately sought. Build strong relationships with smart, knowledgeable, and diverse people.
Site Assistant/Warranty Technician
The site assistant provides support to the site superintendent for the day-to-day operations of construction projects. You will be tasked with ensuring projects are completed on time, within budget, and to the required quality standards. You will also be responsible for all scheduling, repairing, and replacing of warranty items and maintaining company equipment and supplies for all assigned units, delivering excellent customer service and maintaining accurate records.
What we look for?

• Experience in residential construction.
• Technical building design is an asset.
• Clean driver’s abstract.
• Knowledge of building code and safety code requirements.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Desire for continuing education and personal development.

What will you do?

• Quality control of building construction.
• Follow through building code and corporate safety requirements on all sites.
• Maintain construction sites cleanliness and safety from garbage and debris, snow removal, sweeping and pressure washing, and ensuring that access into and out of home sites are safe and clean (includes stairs, ramps, guardrails, sidewalks, and driveways).
• Perform deficiency repairs such as framing repairs, minor taping and paint repairs, install locks and miscellaneous hardware (ex: signage on houses), cabinet and flooring touch ups, window install (includes basement), door adjustment, stairs and handrail installation, flooring repairs.
• Install and maintain temporary walkways, stairs, ramps, and handrails to ensure the safety of construction sites.
• Assist Site Superintendent with quality controls checks on framing, insulation, foundation, and pre-occupancy per company’s standard.
• Attend one month and one-year warranty appointments (trade days) to facilitate minor home repair work that falls outside the scope of trades. Coordinate and ensure trade repairs are completed according to Rohit standards and specifications.
• Conduct pre-occupancy inspections and possession day walk-throughs as per Rohit processes.
• Conduct scheduled inspections with Rohit homeowners (i.e., one month and one-year walk throughs) when required.
• Schedule any return trips needed by trades during normal business hours at the customer’s convenience. Reschedule appointments if trade fails to show up at times convenient for the customer (can be outside of regular business hours).
• Follow up with trades and homeowners to ensure all work is complete on time.
• Follow up on any outstanding work orders and close/authorize payments as work is completed and accepted by customers.
• Create work orders when required.
• Record all work completed and create a process for recording any outstanding items.
• Discuss re-occurring warranty issues with management.
• Expediently report high risk problems to management.
• Attend regular training sessions with construction team on chronic problems or costly warranty areas.
• Ensure all appropriate safe work practices, policies, and documentation are being adhered to.
• Be an ambassador of an exceptional customer experience.
• Emergency call rotation - answer emergency calls outside of business hours as per the scheduled rotation.
• Performs other related duties as assigned.

Rohit University customized learning & development program.
Competitive health, dental, and insurance plans.
$600 annual health & personal spending accounts.
$1,200 annual phone & computer allowances.
100% employer-matched RRSP.
Corporate wellness program.
Opportunities for growth & mentorship.
Employee discount on Rohit products.
And so much more!

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