AddressHours37.5Workplace ModelHybridPay Details
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Department OverviewJob Description Summary
Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks Provide technical leadership and work in close partnership with various partners and stakeholders to plan, elicit, analyze, document, communicate and manage functional and non-functional requirements.
Key Accountabilities
CUSTOMER
Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.
Translate business requirements into detailed functional specifications taking into account nonfunctional requirements.
Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
Provide operational / process-related analysis and support to various extents.
SHAREHOLDER
Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required.
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools, and techniques that can contribute to effective solution development/delivery.
Continuously enhance knowledge of business domains and their products/services.
Support and contribute to change management planning and activities, including those that ensure operational readiness.
Support implementation and post-implementation planning and activities.
Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines.
Adhere to the TD code of conduct.
EMPLOYEE / TEAM
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships.
Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
BREADTH and DEPTH
Advanced to specialized knowledge of Business Systems analysis processes and techniques.
Possess advanced to specialized knowledge of the applications and systems supported by the team, including system elements, functions, interfaces, data flows, and business rules.
Advanced to specialized knowledge of the company's technology service delivery practices and standards and subject matter expertise, as well as design, development, testing and implementation frameworks.
Possess advanced knowledge of supported sectors and operational analysis.
Provide leadership and advice, recommendations and collaborate with business and technology units to ensure technology solutions meet business needs.
Lead the management of technology requirements for high-risk strategic initiatives.
Identify issues related to complex technology requirements and direct their resolution.
Leads, determines, reports and advises on the identification, maintenance and maintenance of traceability of system requirements.
Work independently as a Senior Analyst or Chief Analyst, Business Systems, while coaching or advising employees in his/her area of expertise.
Act as a subject matter expert and consult with clients and/or project teams.
Reporting to a Director, Senior Director or Practice Leader.
EXPERIENCE AND TRAINING
Undergraduate degree or technical certificate
5 to 7 years of relevant experience
Experience in an agile work environment
ADDITIONAL REQUIREMENTS
Solid experience in insurance underwriting
Very good knowledge of the general insurance industry, including home, auto and commercial insurance products
Excellent proficiency with Excel; ability to understand and debug spreadsheets provided by Actuarial Services
Extensive experience working with pricing equipment and complex pricing models
Experience working with XML, APIs, or other web integration services
Ability to create complex pricing algorithms to meet actuarial specifications or needs
Experience in verifying and approving pricing design solutions for any pricing changes
Participation in knowledge transfer sessions; facilitating design and configuration discussions with other analysts, Pricing
Participate in required sessions with actuarial teams, propose solutions and interact with partners on issues
Good command of SQL developer
Experience working with SAFe and Scrum methods
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
