Address
Form of workApplication Deadline:
Address:
33 Dundas Street WestJob Family Group:
Provides oversight, governance and monitoring of operations to drive consistency and quality ensuring that internal control process are adequate and functional. Develops and implements the integrated roadmap to guide the review, design, development, implementation, and ongoing operation of quality practices and management processes in alignment with established standards. Administers operations governance procedures and maintains strategic alignment to ensure adherence and efficiency.
Culture
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.
- Ensures alignment between values and behavior that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Stakeholder and Team Management
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Acts as a trusted advisor to assigned business/group.
- Acts as the prime subject matter expert and build effective relationship with internal/external stakeholders.
- Ensures alignment between stakeholders.
- Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
- May network with industry contacts to gain competitive insights and best practices.
- Attracts, retains, and enables the career development of top talent.
- Influences and negotiates.
Strategy Support
- Provides strategic input into business decisions.
- Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
- Assists in the development of strategic plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Supports and governs the operations governance implementation road map including strategic priorities.
- Conducts independent analysis and assessment to resolve strategic issues.
Operational Risk Management
- Identifies emerging issues and trends to inform decision-making.
- Tracks and supports the resolution of issues by coordinating stakeholders in the information chain.
- Maintains and updates the risk and control matrix for the business.
- Maintains standards and monitors compliance and effectiveness of operations processes and controls.
- Support risk assessments for the business unit.
- Collaborates with stakeholders to identify business requirements and opportunities for improved operations management.
- Participates in identification of operations governance opportunities and related data/information specifications.
- Performs assessments and planning to verify that the business requirements are within standards.
- Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
- Oversees the design, development, and implementation of tools and training required to deliver business results.
- Defines, implements, and documents quality measures and provides guidance on how policy requirements translate to business processes.
- Validates and tests changes to technology systems in support of operations governance.
- Participates in the resolution of operating/technical problems or manages escalation with other BMO technical support groups.
- Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.
- Support internal and external audit engagements for the business unit.
Regulatory Compliance Support
- Work closely with subject matter expert on relevant regulations and policies.
- Implements, maintains and reviews processes to ensure quality and compliance with Bank and regulatory requirements.
Change Management and Communication
- Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
- Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging and identifies appropriate distribution channels.
Analytical and Problem Solving
- Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
- Implements changes in response to shifting trends.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Seasoned professional with a combination of education, experience and industry knowledge.
- Verbal & written communication skills - In-depth / Expert.
- Analytical and problem solving skills - In-depth / Expert.
- Influence skills - In-depth / Expert.
- Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
- Able to manage ambiguity.
- Data driven decision making - In-depth / Expert.
Compensation and Benefits:
Pay Type:
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
We're here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
