Store Manager

Title: Store Manager

Reports To: District Manager

General Summary: Manages the day-to-day operations of a retail store to achieve targeted productivity, sales and profitability. Assists in all aspects of the daily operations of a retail store. Store Managers may be required to perform duties of all store personnel.

Major Responsibilities: include the following:

• Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
• Actively recruit, interview, hire, train, schedule and evaluate store management and sales staff on a continual basis.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
• Demonstrates salesmanship skills by maintaining sales productivity levels.
• Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
• Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
• Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Ability to use POS system.
• Implements security precautionary measures to protect company assets.
• Responsible for payroll of associates.
• Other duties may be assigned and Special projects as needed
• Able to lift boxes maximum weight of 50 pounds
• Able to stand for long periods of time, approximately 6-8 hours
• Able to safely use a ladder, maximum height of 10 ft.

Education, and/or Experience:

• High school diploma or equivalent
• 2-4 years management experience in fashion retail
• 2-4 years retail experience

Language Skills:

• Ability to read, write, and understand English required and French in Quebec.
• Strong interpersonal and customer service skills
• Strong verbal and written communication skills required.
• Proper telephone etiquette

Idoes not alter in any way the employment-at-will nature of the employment relationship, nor does it constitute a contract of employment between the job incumbent and the organization.

Job Types: Full-time, Permanent

Salary: $45,000.00-$57,000.00 per year

Benefits:

• Dental care
• Extended health care
• RRSP match
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: In person