Store Manager - Pacific Center

DIPTYQUE Paris Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris’ 5th arrondissement at 34 Boulevard Saint Germain.

This role will oversee the NEW Diptyque Pacific Center Boutique in Vancouver opening July 2024.

Job responsibilities include, but are not limited to:

• Drive store sales results to reach goals daily and achieve company targets
• Assist with team recruitment, training, and developing an effective sales team
• Coach and develop successful associates
• Effective communication with all levels of upper management
• Manage staff scheduling and approve weekly payroll
• Provide constructive feedback, resolve all concerns and take disciplinary action as needed Maintain strong product knowledge of the brand
• Implement and maintain visual and merchandise standards
• Build and maintain strong relationships with the team, customers, and colleagues
• Prepare daily, weekly, and monthly reports Suggest and implement business plans that will increase profitability
• Develop and execute store events
• Ensure company policy and procedures are adhered to
• Oversee store operations, including, but not limited to maintaining stock (organization, replenishment, and inventory control) and store cleanliness and general housekeeping Ad hoc projects as assigned

Job Requirements:

• Previous luxury retail experience a must;
• Familiarity with this particular customer base a strong plus
• Strong business accountability and follow through
• Proven ability to drive sales results
• Coaching and staff development experience
• Experience creating and maintaining a strong clientele base
• Strong communication skills, both written and verbal Flexibility to work nights and evenings as needed

Job Type: Full-time

Pay: $87,000.00-$95,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Store discount
• Vision care
• Wellness program

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Experience:

• Retail management: 4 years (required)
• Luxury Sales: 3 years (preferred)
• CRM software: 3 years (preferred)
• People Management: 4 years (required)

Work Location: In person

Expected start date: 2024-07-01