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SalaryExternal
College of the Rockies serves the communities of the East Kootenay. We acknowledge all our campuses are located in the traditional territory of the Ktunaxa people which is also home to the Kinbasket and Metis people. We welcome you to be part of our college community of employees who are Rocky Mountain Inspired, Small College Proud.
Student Services Representative
Auxiliary, On Call
Duties: Reporting to the Director of Student Affairs, the Student Services Representative provides professional, proactive, and student-focused front-line service to a diverse student population. As first point of contact, the incumbent provides assistance to students, prospective students, applicants and community users including identifying service needs and providing information, scheduling appointments with appropriate student service providers, and/or making referrals to other departments. The incumbent may also be the first point of contact when students are experiencing emotional distress requiring urgent service and assist with linking to appropriate services and resources (e.g., scheduling triage or counselling appointments, connecting with security or other College staff, providing information about community resources, etc.). In addition, this position provides administrative support to Student Services Staff (Education Advisors, Indigenous Education Coordinator, Co-op and Employment Services Coordinator, Accessibility Services Coordinator, Counselling and Wellness and the Learning Specialist).
Qualifications: Post-secondary certificate in Office Administration, Human Services or related program with strong skills in MS Office applications and a minimum of two years related work experience or equivalent is required. The candidate must also have strong communication and interpersonal skills, experience working in a multicultural environment and experience working with clientele with a diverse range of abilities and support needs.
Please see the Full Job Description in the link below.
As an employee of the College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.
Salary: CUPE Pay Level 4 with a starting wage of $24.97 per hour (this includes 8% in lieu of benefits and vacation)
Successful candidates may be required to complete a Criminal Record Check.
Closing Date: March 25, 2024
Preferred Start Date: As soon as possible
Interested persons should submit both a cover letter and resume directly through the College website under "Work Here" http://www.cotr.bc.ca/HRD/ Ensure you press "upload" after you add each document.
Please quote Competition #24-CU-06
Please ensure your cover letter and resume clearly describe your related qualifications and experience as selection for interview will be based on the information provided.
To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at College of the Rockies.
In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout the institution and encourage applicants to self-identify as First Nation, Metis or Inuit within cover letters and/or resume.
We thank all who apply and advise that only those selected for further consideration will be contacted.
