AddressDescription
Hours of Work: Weekdays and Weekends scheduled shifts between the hours of 8am 9pm
Under the direct supervision of the Director of Support Service, the Support Service Staff are responsible for
maintaining a warm and welcoming environment, providing excellent customer and Support Service, as well as
matching our clients and customers with programs and services that best suit their diverse needs.
Responsibilities:
Welcoming and directing customers and clients
Taking payments using a P.O.S. system and processing an accurate cash out
Providing clear and objective reporting of YWCA Programs
Keeping up to date with the dynamic nature of YWCA Regina programming
Answering the YWCA Switchboard and general office work
Monitoring the lobby and all exit doors
Tracking and recording Supervised Access/Exchanges
Qualifications:
Some Post-Secondary education or current enrollment is an asset
Experience using the Microsoft Office and Google platforms
Self-directed, demonstrated ability to work effectively without constant and direct supervision or
guidance
Knowledge of the community systems and services as well as Trauma Informed Care would be an asset
First Aid/CPR-C or willingness to obtain
Excellent communication and interpersonal skills
Cultural awareness, and respect for women and children of various backgrounds
Knowledge of the City of Regina and downtown core
Must be able to provide a criminal record check with a vulnerable sector check
YWCA Regina Employment Benefits:
Employer Paid RRSP Contribution after three month probation working 15 plus hours per week
(12) YWCA Stat Holiday Days
Paid vacation days, based on hours worked
Paid sick days, based on hours worked with carry over
Employer paid benefits plan with the option to enhance at minimal employee cost after three month probation working 15 plus hours per week
Use of YWCA vehicle as needed for work purposes
