Posting End Date:
January 01, 2024Employee Type:
Regular-Full timeUnion/Non:
This is a non-union positionAre you someone who has deep technical knowledge of the applications within an assigned portfolio and understand how changes will impact the business and the applications? Enbridge is looking for a Technical Advisor SAP CRM &BTP Integration that can understand all work that is out of Application Managed Service scope and determine how the work should be delivered. As well as to support the AMS vendor to deliver on issues and escalations that require additional direction. If this is you come join the Enbridge family. Apply today! #topemployer
Note: This is a repost. This role offers relocation assistance to eligible candidates as per the policy.
What You Will Do:
- Utilizes technical knowledge of solutions and BTP integrations in their area/portfolio to instruct AMS (Application Management Service) team on the inner workings of the solution and potential solutions.
- Utilizes technical knowledge and demonstrates application capabilities to address escalations and support business users and AMS team.
- Manages communication with the various stakeholders, including planning solution outages and the Managed Incident process to facilitate the timely resolution of the incident.
- Understands the technical and business impacts of projects and enhancements as it relates to the applications in their portfolio, to support scoping and completion of work.
- Provides input to designs and estimate projects and enhancement work.
- Supports solution maintenance and enhancement activities through testing validation (Unit and SIT) and peer code reviews as required for changes by MSPs (Managed Service Provider) or other technical analysts.
Who You Are:
- Related university degree in computer science or equivalent with minimum 4 or more years of directly related experience.
- Experience in S4 HANA SAP IS-U (Meter to Cash processes) including the following: Strong understanding of cross- module integration between CRM, Billing, FICA and Device Management; Hands on experience with Fiori and UX design, SAP PO & MCF; Job scheduling using IBM Workload Scheduler; Experience with SAP Cloud Platform, IS-U data model and business processes; FRICEW estimation and technical and functional design document preparation; Debugging, Performance monitoring and troubleshooting skills.
- Broad range of experience in IT project planning, process analysis, data analysis, systems implementation, and operations.
- Strong in relationship management, consensus building and communication skills. Must be able to understand, set and manage client expectations while fostering strong relationships both inside the organization and with external vendors.
- Excellent coordination, problem resolution, analytical, organization & prioritization skills, with the ability to manage multiple activities/demands simultaneously, as well as recognize and address workload issues.
- Able to effectively balance and weigh competing priorities and determine appropriate course of action independently.
- Respond resourcefully to change, works constructively under pressure, and encourages change towards improvement.
Enbridge Flex-Work Program:
- Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options.
#LI-Hybrid
#joinourteam
Diversity and inclusion are important to us. Enbridge is an
Equal Opportunity and Affirmative Action Employer
. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com
.Information For Applicants:
- Applications can be submitted via our online recruiting system only.
- We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
- Final candidates for this position may be required to undergo a security screening, including a criminal records check.