Technical Specialist

 
Competition:          #421835
Salary:                    $2,640.65 - $3,215.50 Bi-Weekly / $68,656.90 - $83, # Annually (PR 14)
Position Type:        Term
Benefits:                 Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension
Location:                Halifax
Department:           Cyber Security and Digital Solutions
Union Status:         NSGEU-NSPG
Closing Date:         March 25, 2024 11:59PM Atlantic Time
 
ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)
Welcome to the Department of Cyber Security and Digital Solutions (CSDS), the guiding force behind digital transformation within the Government of Nova Scotia. Formerly known as the Nova Scotia Digital Service (NSDS) within the Department of Service Nova Scotia and Internal Services (SNSIS), we have evolved into a standalone department with a focused mission. 
At CSDS, we support government departments and partners in their digital transformation journeys. We don't just implement digital solutions; we navigate the complexities of digital transformation, modernizing outdated systems and ways of working. Our role is to ensure that digital services are user-centered, efficient, and make a real difference to Nova Scotians. 
Our team is diverse and passionate, championing innovation and embracing the richness of multiple perspectives. We believe in user-centered iterative digital service design, and practice internet-era ways of working. We're not just an IT department; we're a community dedicated to enabling digital transformation and bolstering cybersecurity across the province. 
Join us at CSDS as we shape the future of digital services in Nova Scotia, supporting our partners in their journey towards a digital future 
About Our Opportunity
Reporting to the Manager, Core Infrastructure, you are proficient in a specialty area(s), providing guidance and specialized support services. 
You will ensure effective and efficient availability, deployment, and maintenance of IT assets for the Government of Nova Scotia in a manner that meets or exceeds the established customer service standards. You will play a key role in supporting core Service Support processes to ensure a consistent level of services to the users.
Primary Accountabilities
-Work with project teams within your own work
unit.
 
-Monitor and maintain hardware, software and cloud
services.
 
-Resolve incidents and
problems.
 
-Provide specialized technical installation of services for
clients.
 
-Support operational services and monthly maintenance, including downtime and participation in the rotation of 24/7 On-Call coverage.
 
-Provide Tier 2 advice to Technical
Analysts.
Qualifications and Experience
To be successful in this role, you will have a bachelor's degree in Computer Science plus a minimum of three years
'
experience or graduation from a recognized Information Technology program plus three years and six months of experience (or the equivalent combination of training and experience)
.
Related experience must include at least two years working in Server environments and 6 months experience working in small projects and/or teams. Experience in virtualization, and OS level support is essential. Experience in an on-premises virtualized environment (e
.
g
.
VMWare)
,
 storage solutions, backup and supporting large, mission critical (7x24) environments are definite assets to the position
.
Knowledge of project management methodology, ITIL processes, and IT and Security policies and procedures in Government, are also assets
.
Excellent communication (both verbal and written) and interpersonal skills are required, as well as demonstrated ability to interact effectively with clients, staff, peers, and management. Ideally, you will be flexible and adaptable to changing business priorities
.
Equivalency
At the Department of Cyber Security & Digital Solutions (CSDS), we highly value the diversity of experiences and educational backgrounds as key contributor's to our team's success and innovation. Recognizing that talent and capability can be developed in many ways, we are committed to considering an equivalent combination of education, certifications, and practical experience for all our positions.
For positions requiring a bachelor’s degree and a specific number of years of related experience, we are open to candidates who can demonstrate that their education/training and/or experience equip them with the necessary knowledge, skills, and abilities to excel in the role.
Additional Information
This is a term employment opportunity with anticipated end date of March 31, 2026.
Benefits & Perks
At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:
-Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.
 
-Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.
 
-Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions.
 
-Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.
 
-Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.
 
-Support in Times of Need: Receive short- and long-term disability assistance when required.
 
-Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.
 
-Growth & Development: Open doors to professional growth within the CDSD and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.
 
-Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.
 
-Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.
 
Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.
Pay Grade:  PR 14  
Salary Range:  $2,640.65 - $3,215.50 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
 
 Failure correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. 
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to 
Competitionsnovascotia.ca.