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Job Description
What is the opportunity?
RBC Insurance Clients are unique, and their digital Insurance experience needs to be exceptional. At RBC Insurance, we are transforming our current Salesforce solution into a central hub for our internal users, Customers, and Brokers as they traverse their Insurance journey, and we want you to be an impactful part of that effort. We’re looking for a talented and passionate Salesforce Technical Specialist to join our team and help us to deliver impactful digital solutions through agility and continuous delivery. You will be part of a strong and enthusiastic team building front-end and back-end solutions to accommodate this vision. You will have the opportunity to work with stakeholders from across the RBC Insurance organization to design and build best-in-class technology solutions.
What will you do?
Performs technical analysis, design, configuration, and implementation support for Salesforce system integrations and customizations
Ownership of all technical aspects of Salesforce, including data migrations, data quality, systems integrations, 3rd party applications
Responsible for developing custom Salesforce applications and code to enable customized solutions that support business requirements and drive key business decisions
Writes, tests, analyzes, and implements high quality code according to specifications
Define and monitor compliance with code check-in, backup/recovery, and versioning processes using version control systems
Integrations and/or Connectors between Salesforce.com and other applications are developed and/or maintained
Technical leadership, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
Create actionable technical documentation based on gathered business requirements, solution decisions
Assist with scoping and planning of various CRM related projects and initiatives
What do you need to succeed?
Must-have
5+ years Salesforce Admin/Development experience
Financial Services Cloud and Experience Cloud experience is a definite asset
Design, build, test, and deploy Salesforce Platform solutions that may include form point-and-click configurations, workflows and flows, APEX triggers, Custom Web Services, Visualforce pages, Lightning (Aura and LWC)
Configuration, Declarative, various Salesforce Admin experience
Nice-to-have
Strong hands-on experience in developing with Salesforce Lightning Design System (SLDS)
Demonstrated ability to utilize Version Management & Source control tools (DevOps)
Highly confident in the utilization of Visual Studio Code and Salesforce DX (CLI)
Knowledge of the advanced programmatic capabilities of the Lightning Platform and data modeling to develop complex business logic solutions and interfaces
1 or more of the following Salesforce Certifications: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I, and/or Salesforce Certified Platform Developer II, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Community Cloud Consultant, and/or Salesforce Certified Advanced Administrator are a bonus
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
#Ll-Hybrid
#Ll-POST
#TECHPJ
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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