Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Work setting
- Maintenance
- On-site customer service
- Testing
- Repair
- Service
Responsibilities
Tasks
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
- Inspect and test operation of telecommunications equipment
- Test installed telephone systems to locate transmission faults
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software
- Complete and maintain test and service reports
- Operate computerized testing systems to conduct service tests on customer lines and equipment
- Connect, disconnect and relocate cable outlets
- Inspect, test and repair cable signals and associated equipment
- Install cable modems and software to enable Internet access
- Maintain and repair aerial and underground transmission systems
Experience and specialization
Computer and technology knowledge
- Computerized testing system
- Telecommunication system
Area of specialization
- Telecommunications equipment
Additional information
Work conditions and physical capabilities
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
Weight handling
- Up to 9 kg (20 lbs)
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Accurate