Temporary Office Assistant - Office Of Inclusion & Social Accountability

Open: March 12, 2024

Deadline: March 25, 2024

COPE

This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome but can only be considered if the position is not filled from within this bargaining unit.

Office of Inclusion & Social Accountability

Reporting to the Senior Director of the Office of Inclusion and Social Accountability, the Office Assistant plays a multifaceted role. Primary responsibilities include creating and managing documents such as correspondence, reports, and contracts, along with operating various office equipment. This role also involves answering phone calls, processing forms, and performing a range of general clerical tasks.

The role will be public-facing and include supporting Indigenous patients, families, staff, and the Elders program within the Indigenous Healing Space. The Office Assistant will support the ER Navigators program, schedule appointments, and manage bookings in the healing space at VH In addition, the Office Assistant will create promotional materials, order supplies, answer calls, and take meeting notes. Additionally, this role will schedule and coordinate with elders at UH and VH, support with record keeping for patients and staff using elder services, and work closely with administrative staff.

What We Offer:

• Status: Temporary Full-time (1-year contract)
• Rate of Pay: $22.927 per hour to $24.805 per hour
• Hours of Work: 37.5 hours per week
• Career Development and Training Opportunities
• Employee Wellness Initiatives

As the ideal candidate, you have:

• Successful completion of Grade 12 or equivalent education acceptable to the Hospital
• Successful completion of a Health Care Office Assistant Diploma preferred
• Minimum 6 months recent, related clerical experience
• Knowledge of Culture and experience working with local Indigenous communities in Southwestern Ontario preferred
• Recent working experience and proficiency with Microsoft Word, Excel, Outlook
• Proficient verbal and written communication skills
• Demonstrated effective organizational and time management skills in a very demanding environment
• Demonstrated ability to problem solve effectively and attention to detail
• Demonstrated ability to maintain patient confidentiality
• Demonstrated practice and commitment to the principles of patient and family centered care
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC’s vision, purpose and values
• Demonstrated ability to attend work on a regular basis

LHSC values diversity and encourages applications from individuals of all backgrounds, including those with Indigenous ancestry. We also welcome letters of recommendation from elders, Indigenous community members, and leaders.

Before beginning employment at LHSC, all new hires will be required to:

• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis;
• Provide documentation of the Tuberculosis skin testing (two step);
• Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated
• For more information visit https://www.lhsc.on.ca/careers/health-review-requirements

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. ?LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.? Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach.? Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca .

Please be advised, if you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee’s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide