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SalaryNCRI is growing stronger and is seeking a WFH Customer Service Representative/Collector to join our motivated and growing family starting April 15th, 2024. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.
Home Office Equipment Requirements:
- Equipment will be provided by the company
- Successful candidates will be pre-screened by our Tech Support team to ensure they meet all requirements to proceed, prior to being invited to the training.
- High-speed internet with hardwired connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.
Requirements:
- Communicate with customers for all outstanding amounts
- Establish a solid professional relationship with customers and educate them on best practices
- Negotiate the best payment arrangement to help resolve customers’ bills
- Maintains a high level of professionalism
- A background and credit check will be required.
Bring it! You're qualified if you:
- Call center experience
- Collections experience is an asset
- Attention to detail
- Exceptional verbal & written communication skills in English
- Professional phone etiquette
- Proven ability to achieve targets
- Dedication to maintaining a superior customer experience
- Enthusiastic and a positive "can do" attitude
- Ability to pass a background check
What we offer:
- Competitive base pay, plus uncapped performance-based commission!
- Competitive insurance coverage, incentives, paid training, and breaks
- Outstanding referral bonus program
- Fun perks: Holiday events, food days, giveaways, prizes, themed events, and more!
As our Call Centre expands, we will need to grow our leadership team! We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions. Nothing more satisfying than seeing your career grow within a caring organization.
We are committed to providing the best work environment you’ve ever experienced!!
NCRi welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.
Start your amazing career with NCRI today!
