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L1 SUPPORT SPECIALIST

Supplying complete, timely, and accurate responses to customer support requests received through our omni channel platform phone, email, and online portal. Continually learning and gaining an in-depth understanding of Autovance...

CompanyQuorum Information Technologies Inc
AddressCalgary, AB
CategoryAdministrative
Salary$43.1K–$54.6K a year
Job typeFull-time
Date Posted 2 months ago See detail

L1 Support Specialist

Quorum Information Technologies Inc

Calgary, AB

$43.1K–$54.6K a year

Supplying complete, timely, and accurate responses to customer support requests received through our omni channel platform phone, email, and online portal. Continually learning and gaining an in-depth understanding of Autovance...

Customer Support Specialist

Alloy.ai

Vancouver, BC

$50,000–$75,000 a year

Triage inbound tickets and assign them to appropriate groups to resolve. Respond to customer queries in a timely and accurate way via Alloys Zendesk ticketing system. Identify customer needs and help customers use specific featur...

Technical Support Specialist

Abb Grain

Cleveland, NS

Manage support cases concerning PCP products escalated by ABB front end Level 2 organizations maintaining complete transparency to all parties concerning identified issues, current status and plan for resolution as well as ensure...

user support technician

Redline Heavy Truck Parts & Repair Ltd

Edmonton, AB

$28.85HOUR hourly

College/CEGEP Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implem...

user support technician

Leena Instruments

Edmonton, AB

$28.85HOUR hourly

Secondary (high) school graduation certificate Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other...

user support technician

The Liberty Group Holding Inc.

Sherwood Park, AB

$30.00HOUR hourly

College/CEGEP or equivalent experience. Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other docume...

user support technician

Xtreme Network Inc.

Edmonton, AB

$29.50HOUR hourly

College/CEGEP or equivalent experience. Networking hardware Servers Desktop applications Security software Willing to travel Work under pressure Tight deadlines Computer Accurate Client focus...

user support technician

Swis Immigration Services Ltd.

Surrey, BC

$31.00 to $32.00HOUR hourly (To be negotiated)

Secondary (high) school graduation certificate Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other...

user support technician

Terra Dygital Solutions

Vancouver, BC

$30.77HOUR hourly

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Dental plan Health care plan Bonus Other benefits...

user support technician

Cell Universe Ltd.

Vancouver, BC

$35.00HOUR hourly

College/CEGEP Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implem...

Marketing Support Specialist

Worklink Employment Society

Victoria, BC

$20.20 an hour

35 hours/week |Monday Friday | 8:30 am 4:00 pm. 16 weeks. Westshore Location. $20.20 per hour. Support Marketing and Events Specialist to produce branded content for print and media advertising (brochures, posters, etc), and s...

Customer Support Specialist

Loopio

Nova Scotia

$34.5K–$43.6K a year

March to November: 6:30 PM 2:30 AM IST. November to March: 7:30 PM 3:30 AM IST. March to November: 10:30 PM 6:30 AM IST. November to March: 11:30 PM - 7:30 AM IST. Employment Term: Full-time, Monday to Friday Work Hours: As...

Overnight Technical Support Specialist (Term)

Xplore Inc.

Cornwall, ON

$42.4K–$53.7K a year

Competitive compensation package. $2.50 per hour premium for hours worked on the overnight shift. $3.00/hour Bilingual Premium (French/English). Bonus incentive opportunities up to $2,800 annually. Excellent company benefits inclu...

Technology Support Specialist: Level I - Permanent

Anglophone West School District

Fredericton, NB

$53,196–$73,398 a year

Under the direction of the IT Operations Supervisor, this role encompasses the following:Key Responsibilities:Client-Centre Support: Deliver exceptional support to clients, ensuring their technological needs are met promptly and e...

Customer Support Specialist

Tri Tech Information Systems

Surrey, BC

From $24 an hour

Efficiently manage the scheduling of support tickets for our team of consultants. This includes communicating with the client, managing the consultants calendar and creating work orders. Prioritize and allocate tickets based on u...

Technical Support Specialist

Ott Financial Group

Toronto, ON

$40,000–$60,000 a year

Salary: $40-60K (based on experience). Extended Health, Dental, and Vision Benefits. Life and Disability Insurance. Performance Bonus. Vacation Leave. Centrally located modern and spacious offices close to Eglinton and Leslie. Fre...

Lead Technical Support Specialist - ABAP

Opentext

Waterloo, ON

The successful candidate will be working in a highly functioning team consisting of Senior, Lead and Principal Technical Specialists that work effectively together to reach a common goal.. Identifying and resolving customers' issu...

user support technician

Cloudtrify Inc.

Collingwood, ON

$30.25HOUR hourly

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience. Consulting firm Private company, corporation or industry Communicate electronically and in person with co...

Application Support Specialist - Brokerage

View Other Scotiabank Offers

Toronto, ON

Provide operational technical triage for Scotia OnLine Brokerage technology applications which includes: Acknowledge and respond back to incident ticket based on Scotia OnLine Brokerage technology service level agreement.. Initial...

user support technician

Team Home Realty Inc.

Elmira, ON

$36.50 to $39.50HOUR hourly (To be negotiated)

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience. Communicate electronically and in person with computer users experiencing difficulties to determine and d...

Team Lead, Operational Support & Reporting Specialist - 12 Month Contract

View Other Scotiabank Offers

Toronto, ON

In this role, you will: Employ a proactive approach to enhance reporting, compliance activities, and driving efficiency and adherence to the Bank's standards.o Ensures comprehensive oversight of department volumes and productivi...

Customer Support Product Specialist

Usertesting

Remote

$58.9K–$74.6K a year

Escalation Handling: Serve as the primary point of contact for Tier 1 support agents for escalations requiring advanced technical expertise. Analyze and troubleshoot escalated issues promptly and efficiently to provide timely reso...

Specialist, Operational Support

Rbc Royal Bank

Minneapolis, Minnesota, United States of America

Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from Operations departments, RBC Business Units, external customers or industry participants. Address esca...

Inclusion Support Program/Learning Specialist Teacher

Applytoeducation

Deroche, BC

To be discussed

Qualifications: Bachelor of Education and/or PDP Masters or Bachelors degree in Inclusive Education or post-graduate diploma in Inclusive Education Recent successful training and experience in Level B testing, interpretation and...

Inclusion Support Program/Learning Specialist Teacher

Applytoeducation

Mission, BC

To be discussed

20FTE (Wednesday)Status: Temporary to June 26, 2024Start Date: ASAPThe ISP/LST teacher will support students through direct and indirect service to meet educational, behavioral and social goals documented in their IEP or IBP. The...

Partner Support Operations Specialist

Goeasy

Pickering, ON

Work as part of our team to provide exemplary customer service and ensure that our Partners are always receiving the type of service quality they expect. Post financial transactions (debit/credit) on customers and merchants acco...

Support Operations Specialist

Semtech

Remote - British Columbia

$53,200–$68,400 a year

Develop a flexible process and tool execution strategy to support the growth and scalability objectives of Support and company wide initiatives. Own and drive projects to completion in agreement with relevant stakeholders in a cro...

Analyst - End User Technical Support

View Other Scotiabank Offers

Ottawa, ON

To maintain current security permissions as per Bank policies on user accounts and applications via Add, Delete and Changes of user memberships, group memberships and access levels on all supporting environments. The incumbent wil...