Account Executive

JOB SUMMARY

As a Hotel Account Executive, your primary responsibility is to drive revenue for the hotel by actively seeking out and securing new business opportunities. Your role involves developing and implementing sales strategies to attract guests and maximize occupancy rates.

CORE WORK ACTIVITIES

• Develop new leads through proactive prospecting, solicitation, referrals, trace files, and cold calling to expand the hotel's customer base.
• Strengthen existing and forge new relationships with clients through sales calls, entertaining, organizing FAM trips, site inspections, participating in trade shows, and other relevant sales activities.
• Establish a presence within the local community to broaden the hotel's reach and identify new sales opportunities.
• Effectively manage and respond to inquiries in a timely manner. Negotiate with customers and prepare and send out offers/contracts for group business.
• Consistently surpass personal sales targets by nurturing and expanding client relationships, conducting regular client engagements, and leveraging various sales tactics.
• Stay informed about market trends and share insights with the team to facilitate collective action and adapt sales strategies accordingly.
• Foster relationships within the business community to expand the hotel's customer base through proactive business development and effective account management practices.
• Collaborate closely with the Conference Services team and other hotel departments to ensure exceptional guest experiences and develop comprehensive sales programs.

CANDIDATE PROFILE

• Minimum of five years’ experience in the Hospitality Industry.
• Minimum two years of experience in Hospitality Sales and Account Management.
• Experience in the local hotel market.
• Passion for sales and for achieving targets and objectives.
• Team-Oriented.

PINNACLE HOTEL HARBOURFRONT

With a local focus and guest-driven approach, we leverage our hotel’s streamlined processes to make our own decisions, to ensure that we are competitive in the market and deliver the best guest experiences for our clients/guests while they are planning, attending and after their stay at any Pinnacle Hotel.

With 35,000 square feet of event space and 442 guestrooms, the hotel is a fixture in the local convention, meeting, and social event circles of Vancouver and we are looking for a vibrant and enthusiastic person to join the sales team to continue our growth in this segment of the business.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Vancouver, BC V6E 3T3: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Hospitality Sales: 2 years (required)
• Hospitality: 5 years (required)

Language:

• English (required)

Work Location: In person