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Business Line: Foster Park Commercial Lines Division
Hours Per Week: 35 (Full-Time)
Location: Alberta, on-site (Map)
Job Duration: Full-Time, Permanent
About the Role
Our Commercial Lines specialists are knowledgeable insurance professionals that ensure the client is getting the exact coverage that they need. At NFP, we strongly believe in cultivating an environment of collaboration, innovation and integrity - key ingredients to our continuous growth.
We’re looking for a Commercial Lines Account Manager for our Edmonton, Alberta location. The Account Manager will be responsible for managing a book of business inclusive of new business, pricing, mid-term endorsements, and renewals.
What You’ll Do
Work closely with an Account Executive to deliver extraordinary value to our clients by identifying exposures, determining the appropriate solution, and preparing new business or existing business proposals for AE to review and present to the client
Provide professional and prompt client service including phone and email on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, endorsements, cancellations, etc.
May be required to remarket renewals as required
Be a key partner in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staff.
What You Bring
P&C Insurance License for the coverages being serviced (Level II General) is a must
Typically, more than 5 years of industry and commercial lines experience – including trucking and logging companies
Extensive experience in the placement of multi-line coverage on Mid-Market to Complex accounts
An understanding of AIC, IIBAA, and other regulatory board expectations and regulation
Confident, poised, and interactive - when client-facing communicates effectively, demonstrate emotional intelligence, and understands how to tailor responses in a variety of dynamic situations
Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions
Possess strong analytical and problem-solving skills
Excellent organizational skills with the ability to adjust to changing workloads and priorities
Sharp attention to detail with excellent decision-making skills
Excellent computer skills are expected and TAM and Policy Works fluency is an asset
Proficiency with Microsoft Office suite products – specifically Word, Excel, and Outlook
Who We Are
NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.
Since 2021, NFP has been responsible for bringing more than four billion dollars ($4,000,000,000) in premium to the P&C Market.
Our expertise is matched by our commitment to each client’s goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space. To learn more, please visit https://nfp.ca/.
What’s In It For You
NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration
Our employees are the foundation of our success.
NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.
Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.
Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.
Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Hours Per Week: 35 (Full-Time)
Location: Alberta, on-site (Map)
Job Duration: Full-Time, Permanent
About the Role
Our Commercial Lines specialists are knowledgeable insurance professionals that ensure the client is getting the exact coverage that they need. At NFP, we strongly believe in cultivating an environment of collaboration, innovation and integrity - key ingredients to our continuous growth.
We’re looking for a Commercial Lines Account Manager for our Edmonton, Alberta location. The Account Manager will be responsible for managing a book of business inclusive of new business, pricing, mid-term endorsements, and renewals.
What You’ll Do
Work closely with an Account Executive to deliver extraordinary value to our clients by identifying exposures, determining the appropriate solution, and preparing new business or existing business proposals for AE to review and present to the client
Provide professional and prompt client service including phone and email on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, endorsements, cancellations, etc.
May be required to remarket renewals as required
Be a key partner in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staff.
What You Bring
P&C Insurance License for the coverages being serviced (Level II General) is a must
Typically, more than 5 years of industry and commercial lines experience – including trucking and logging companies
Extensive experience in the placement of multi-line coverage on Mid-Market to Complex accounts
An understanding of AIC, IIBAA, and other regulatory board expectations and regulation
Confident, poised, and interactive - when client-facing communicates effectively, demonstrate emotional intelligence, and understands how to tailor responses in a variety of dynamic situations
Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions
Possess strong analytical and problem-solving skills
Excellent organizational skills with the ability to adjust to changing workloads and priorities
Sharp attention to detail with excellent decision-making skills
Excellent computer skills are expected and TAM and Policy Works fluency is an asset
Proficiency with Microsoft Office suite products – specifically Word, Excel, and Outlook
Who We Are
NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.
Since 2021, NFP has been responsible for bringing more than four billion dollars ($4,000,000,000) in premium to the P&C Market.
Our expertise is matched by our commitment to each client’s goals and is enhanced by our investments in innovative technologies in the insurance brokerage and consulting space. To learn more, please visit https://nfp.ca/.
What’s In It For You
NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration
Our employees are the foundation of our success.
NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.
Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.
Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.
Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
