Account Manager (Remote)
38 East Main Street, Welland, Ontario, Canada, L3B 3W3
full-time . February 28, 2024
Description
Billyard Insurance Group Welland is looking for Account Managers to support our growing brokerage. This position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills.
What is an Account Manager responsible for?
- Support the sales and customer service team while providing a superior level of service
- Administer, support and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverages based on individual consumer needs
- Adhere to the underwriting criteria set out by our broker partners
- If you enjoy occasionally selling policies we do not remove this function, but encourage you to do so
- Co-ordinate and follow up on client documents
Our BIG brokers are the best in business. Does this look like you?
- You Think BIG. Growth & finding ways to challenge yourself to be better is in your DNA.
- You’re resilient, adaptable & embrace change.
- You take care of others and support your colleagues, clients & communities. You’re professional and polite especially in tough situations.
- You're detail-oriented and like to ensure that the work you do is always high quality
- You want to ensure clients are protected and ensure you're always delivering top notch service
Qualifications
- RIBO licensed
- 3+ years in a customer service role
- High school or equivalent
What We Offer
- Opportunity to work for Canada’s fastest organically growing insurance brokerage.
- People-focused company culture
- Tools & Resources - We’re tech-obsessed and proud of it. Our brokers have access to state-of-the-art tools and resources that are designed to make you work smarter.
- Training & Support - We’re serious about supporting you. Whether it’s new tech, mentorship, marketing, or on-the-job-training, BIG’s head office has everything you need to get growing.
- Quoting System – Our quoters will help you get more qualified leads, improve your writing accuracy and keep you connected to the lead management system so that you can grow your book of business.
- Lead Management – Our custom lead management system will help you connect with your leads, track your progress and boost your efficiency.
- Best of all we have unbeatable market access to help you find the best coverage for your clients at a great price
- Comprehensive benefits including medical, vision, dental, and Employee Assistance Program (EAP)
- 3 weeks’ vacation in year 1, 4 weeks in year 2 Birthday day off
Our Commitment to Accessibility
Please note that all applicants must be legally eligible to work in Canada.