Administrative Clerk

Job Overview:
We are seeking a detail-oriented Administrative Clerk to join our team. The Administrative Clerk will be responsible for providing administrative support to various departments within the organization. This is a part-time position with regular office hours pertaining primarily to morning shifts and including coverage for holidays or sickness of fellow admin staff when necessary.

Responsibilities:
- Greet and assist patients in person and over the phone with professionalism and warmth.

- Schedule appointments and manage the appointment calendar efficiently, ensuring optimal utilization of therapist time.

- Maintain accurate patient records, including demographic information, medical history, and treatment plans, while upholding patient confidentiality.

- Handle billing and insurance claims, verifying insurance coverage, and processing payments accurately.

- Coordinate with healthcare providers, insurance companies, and other stakeholders as needed.

- Assist therapists with clerical tasks, such as preparing treatment rooms, managing inventory, and maintaining cleanliness and organization in the clinic.

- Manage incoming and outgoing correspondence, including emails, faxes, and mail.

- Contribute to the development and implementation of administrative procedures to improve clinic operations and enhance patient experience.

Qualifications:

- Highschool diploma
- Previous experience in an administrative role, preferably in a healthcare or clinical setting.

- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.

- Exceptional communication and interpersonal skills, with a friendly and compassionate demeanor.

- Proficiency in computer applications, including electronic medical records (EMR) systems and Microsoft Office.

- Knowledge of medical terminology and understanding of healthcare billing processes is an asset.

- Ability to maintain confidentiality and adhere to privacy regulations.

- Flexibility to adapt to changing priorities and willingness to collaborate as part of a multidisciplinary team.

If you are a motivated individual with strong administrative skills, we would love to hear from you. Please submit your application for consideration.

Job Types: Part-time, Permanent

Salary: $18.00-$22.00 per hour

Expected hours: 20 – 24 per week

Benefits:

• Casual dress
• Company events
• On-site parking

Schedule:

• Morning shift
• No weekends

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person