AddressAdult Public Services CoordinatorBurnaby , BC
Description
Burnaby Public Library is located on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh speaking peoples. We are grateful for the opportunity to work on this territory.
Burnaby Public Library empowers the community to engage with and share stories, ideas and information. Our vision is a welcoming community where all people can explore, learn and connect.
Burnaby is the third largest city in British Columbia, with excellent rapid transit links, significant parkland, and well-equipped recreational facilities. Our 250,000 residents speak 120 languages, and more than half of our culturally diverse population has a mother tongue other than English.
BPL’s four libraries are important public spaces, meeting places and centres for discovery and dialogue, anchored by our broad and deep collections and our commitment to in-person service. BPL is changing to continue to meet the needs of our highly diverse community, with an increased emphasis on community-led approaches and connecting with people outside the library, a greater focus on digital literacy, and a commitment to upgrading and rethinking our public and staff spaces.
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Burnaby Public Library (BPL) invites applications from librarians interested in full-time work as of March 18, 2024. Forward your application, resume and cover letter in confidence to careers@bpl.bc.ca and quote competition 2024-13.The closing date for this posting is March 29, 2024.
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Position Title: ADULT PUBLIC SERVICES COORDINATOR
Location: BOB PRITTIE METROTOWN LIBRARY
Status: REGULAR FULL-TIME
Position Summary:
Reporting to the Director, Public Service, you will be responsible for coordinating the development, delivery and evaluation of services and programs for adults in Burnaby. You will lead the work in expanding and improving programs and services to seniors, newcomers and vulnerable populations using an equity, diversity and inclusion lens, ultimately meeting the goals of the library’s new 2024-2028 Strategic Plan.
In this completely new role, you will coordinate a team of Adult Public Services Librarians in using a community led and service-design approach to meet the needs of Burnaby adults, as well as work with the Coordinator of Children’s and Teen Services to develop and deliver intergenerational programming. This role does not directly supervise any staff.
This is a dynamic role where your enthusiasm for innovation, collaboration, and teambuilding will inspire meaningful and transformative public service for Burnabarians. The successful candidate will be passionate about meeting community needs and implementing BPL’s strategic goals.
Interviews for this position will occur the week of April 15, with an ideal start date of June 3.
Duties:
- You will coordinate and lead a team of 10 Adult Public Services Librarians in developing and delivering programs and services to Burnaby adults.
- You will assess and evaluate programs and services to ensure the library is meeting the needs of the community.
- You will use a community led and design thinking approach to identify community needs and develop ways the library can meet them.
- You will oversee and coordinate BPL’s adult readers’ advisory services and initiatives.
- You will support, coach, inspire, and train Adult Public Services Librarians in their work.
- You will proactively develop and maintain relationships with Burnaby community groups, organizations, and city staff to inform and co-create services and programs.
- You will support BPL’s operational and strategic priorities and be an active member of the leadership team.
- You will keep up-to-date on emerging service design and programming trends, and community needs.
- You will participate in providing reference, readers’ advisory, technical assistance, and customer service at one of the library’s information desks approximately once a week.
Qualifications:
- A post-secondary degree in librarianship and/or a combination of education and experience in a related field.
- Demonstrated experience with programming and community engagement.
- Knowledge and skills related to service design, design thinking and user experience (UX).
- Experience in training and supporting staff to implement new practices, skills and processes.
- Able to identify community needs and to design, deliver and evaluate services, programs, and community initiatives that respond to those needs.
- Demonstrated experience in project management and implementation of change-related organizational initiatives.
- Able to work effectively with a wide range of community members as well as internal and external partners.
- Excellent communication and relationship building skills.
- Able to work well both in team settings and independently with minimal supervision.
- Experience in or an aptitude for supervision and leadership, including communication and conflict management, coaching, problem-solving, planning and coordination.
- Experience with assessment and evaluation frameworks and tools.
- A commitment to apply principles of equity, diversity, inclusion and anti-racism to your work.
- An ability to speak languages in addition to English is valuable to us.
Salary: $44.22 hourly, with 1.5% special benefit after 6 months per CUPE23 2022-2024 Collective Agreement
Hours:75 hours biweekly. Some evening and weekend work will be required.
The 9-day fortnight work schedule (work 8.33 hours for 9 days and have the 10th day off) for this position is listed below.
Week 1: Tuesday to Friday 9-5:50, Saturday/Sunday/Monday OFF
Week 2: Tuesday to Friday 9-5:50, Saturday 9:25-6:15*, Sunday/Monday OFF
* Public Service shift at Metrotown one in four Saturdays
Schedules are subject to change to meet operational needs. All staff may be asked to work in other locations at any time.
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We thank all applicants for their interest in Burnaby Public Library. We encourage you to apply even if you do not have all the qualifications we list here. Only those selected for an interview will be contacted.
BPL believes that diversifying our staff will make our organization better and more reflective of the community we serve. We encourage people of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
Compensation
$44.22 hourly, with 1.5% special benefit after 6 monthsCloses: 29 March, 2024
Burnaby , BC
