Assistant Manager

CLS Landscape Supply is one of Calgary's largest landscape supply centers, and we are looking to hire an Assistant Manager for the 2024 season at our NW Calgary location.

At CLS Landscape Supply, we pride ourselves on always delivering the best results through guidance, excitement, and welcoming experiences. Our brand is built on the lasting relationships we create with our customers, team and communities. We are searching for an Assistant Manager who will become a key part of the fulfilment of the promises we make to our customers.

Join our team of hardworking, knowledgeable professionals who always go above and beyond. We are in the business of quality products and great service, and our customer-focused approach empowers people to make their ideas come to life.

Position: Full-time, permanent.

Responsibilities:

Customer Service and Sales

• Become familiar with all products that CLS carries, how these products relate to each other, and how they are incorporated into a landscape project
• Create a rapport with customers and provide a welcoming and helpful experience to all
• Assist customers in selecting the right landscape supplies for their needs
• Provide expert advice on product features, applications, and usage
• Resolve customer inquiries, concerns, and issues promptly
• Aid in quote generation and customer follow up

Team Management

• Educate new team members on the products and services that CLS offers
• Train new staff members on the usage of internal programs
• Provide assistance and feedback to team members
• Arrange and publish schedules for all retail team members two weeks in advance
• Assist your team in hitting sales targets for the 2024 year

Inventory Management

• Monitor inventory levels and coordinate with the procurement team
• Conduct regular stock checks and inventory counts
• Monitor stock levels in the garden centre to ensure sufficient product offerings

Operational Excellence

• Collaborate with the management team to develop and implement operational improvements
• Ensure CLS has a clean and organized office to facilitate the movement of landscape supplies
• Ensure that safe work practices are applied to all aspects of your job
• Ensure compliance with company policies and procedures

Strengths and Skills of Ideal Candidates:

• Customer service skills - 3 year preferred
• Experience in landscaping, construction, or gardening is beneficial though not required
• Must have reliable transportation as we are not located on transit lines
• Must be proficient in both written and verbal communication in English
• Problem-solving skills
• Ability to work as part of a team and independently towards goals
• Money handling and counting skills
• Math skills are beneficial, though resources exist to aid in calculations. Math is an integral part of every transaction we complete, so attention to detail is very important
• Must be able to work up to a 10-hour shifts in a construction-like environment (hazards present include insects, dust, debris, loud noises, heavy equipment operation, and exposure to the elements when working outside)
• Able to lift and carry weight up to 50 lbs

Job Type: Full-time

Salary: $25.00 per hour

Expected hours: 45 – 50 per week

Schedule:

• 10 hour shift

Education:

• Secondary School (preferred)

Experience:

• Landscaping: 1 year (preferred)
• Retail management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Calgary, AB T3R 1G1 (required)

Work Location: In person