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Form of work
SalaryWhat will be your daily pursuit?:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com
We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations.
We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.
- Our Vision is to be the world’s leading provider of experiential adventure travel.
- Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences.
Circa $57,000 CAD Annualized
This job will work from Mar 15th - Nov 2nd 2024 and is a seasonal position
What perks can you expect?: - Work in a dynamic, culturally diverse team from around the globe
- Work experience in an iconic, unforgettable, and inspiring location
- Free access to Pursuit attractions for staff and family, send a friend at half the price!
- Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
- The chance to work in an inclusive culture and make life-long friends
- Access to subsidized mental health and wellness resources
- Opportunities for career growth or future work at other Pursuit locations
- Access to one of the world’s most beautiful and iconic National Parks
- Assist in managing day-to-day operations of the Golden Skybridge.
- Identify and manage risk, display the ability to communicate clearly, both written and verbally.
- Providing our guests and team with an outstanding experience, while maintain a safe work environment.
- Set high standards for safety and facilitation for Golden Skybridge Challenge Course, Zip line and bridges aligned with best industry practices.
- Oversea daily safety inspections of all attractions.
- Responsible for documentation of incident/near miss reporting.
- Manage Adventure Guide staffing schedule & oversea building & grounds scheduling
- Assist in training staff on all aspects of the attractions as well as conduct skills verification and maintaining training program
- Lead seasonal professional development training as needed or requested by Operations manager.
- Collaborate with Operations manager and operations supervisors to create Personal Improvement Plans for staff that do not pass skills verification exams and/or demonstrations, or show signs of low performance/safety standards.
- Provide staff with up-to-date Standard Operation Procedures.
- Assist with any necessary rescues on the attractions.
- Assist with performance management of Adventure guides and Building & Grounds Teams
- Carry out 1on1’s with operations Supervisors
- Assist with onboarding of new staff
- Ensure B&G supervisor supply ordering is completed
- Carry out Payroll for Adventure Guides and oversea Building & Grounds
- Take initiative to solve any issues that may arise and exercise excellent judgment.
- Ensure all safety standards are met.
- Display professional leadership; interact with guests in a humorous, engaging, and friendly manner while providing a safe and exhilarating experience.
- Greet guests promptly and enthusiastically in a warm and professional manner.
- Maintain our proactive safety culture via reporting gear, course, or personal concerns/infractions to management.
- Organise daily morning meetings for Adventure Team Leads & Supervisors
- Adhere to company policies, procedures, and technical protocols at all times.
- Perform supervisor, guide and bridge monitor duties as required.
- Ensuring adherence of operations to Pursuit policies and procedures.
- Carryout interviews and recruit for Adventure Guides and Building & Grounds
- Reports directly to the Operations Manager.
- Act as the manager on duty - take charge of the Golden Skybridge Operation when required.
- Maintain positive working relationships with group clients, suppliers and other Golden Skybridge departments.
- Actively participate in Golden Skybridge committees (Green Team, Health & Safety Committee, Fun Committee)
- Other duties as required.
- Work experience in the customer service and / or adventure tourism industry.
- Post-secondary education in Tourism, Business or Recreation is an asset.
- Must be 19 years or older.
- Valid 80-hour first aid. Wilderness or OFA preferred.
- Knowledge of zipline and challenge course equipment and course infrastructure an asset
- Proficient in all course elements, emergency procedures and wildlife awareness.
- Sound judgment and decision-making skills.
- Excellent organizational and time-management skills.
- Effective communication skills and attention to detail.
- Thrive in a fast-paced, productive environment with constant change.
- A self-starter who can work with minimal supervision.
- Strong physical stamina and conditioning.
- Able to lift 50 lbs. and work outside in all weather conditions.
- Experience facilitating groups of all ages and diverse backgrounds.
- One year or more of experience in: customer service, staff supervision and staff training.
- Proficient with Microsoft Office.
- Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in British Columbia, Canada. Relocation to the area and the legal ability to work in Canada is required.
Closing: Equal Employment Opportunity Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
