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Form of workJob ID: 7623
We're proud to give our employees the flexibility to choose how and where they want to work. In this role, you will work from home (remote), and may live and work in any state where Wawanesa currently operates in the U.S..
The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada's largest mutual insurers, with over $4 billion in annual revenue and assets of $12 billion. Wawanesa Mutual, with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon; Wawanesa Life, which provides life insurance products and services throughout Canada; and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than two million members in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. Learn more at wawanesa.com.
News about The Wawanesa General Insurance Company:
The Wawanesa Mutual Insurance Company (Wawanesa Mutual) has entered into a definitive agreement to sell Wawanesa General Insurance Company (Wawanesa General), its U.S. subsidiary, to the Automobile Club of Southern California's affiliated insurer, subject to regulatory approval and other customary closing conditions. Read here for more information.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team. Because we are almost entirely remote and we want our teammates to feel connected to each other and our members, we expect cameras to be on and that you be visible during team meetings, trainings, one-on-ones and other internal meetings.
Job Overview
The Inside Appraiser contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience through the assessment and evaluation of low to moderately complex automobile estimates with the aid of a computer application. This is a desk position.
Compensation: Depends on experience and varies by location.
Colorado Compensation:
- The pay range for this position is $26.26 - $41.36 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.
Nevada Compensation:
- The pay range for this position is $27.57 - $41.36 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Washington Compensation:
- The pay range for this position is $26.26 - $39.39 per hour, depending on experience.
- This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.
Job Responsibilities
- Provide exceptional customer service
- Conduct technical analysis of submitted repair estimates with estimating software to ensure compliance with company standards and industry best practices
- Communicate with repair facilities, estimators and adjusters as required to ensure accuracy and completeness of estimates
- Refer estimates to appropriate parties for re-inspection as required
- Meet company service standards by maintaining an active production schedule and diary system
- Develop positive business relationships with internal and external parties
- Maintain vigilance in the detection and prevention of fraud
- Serve as a resource person to less experienced adjusting staff and appraisers
- Remain up-to-date with legislative changes, trends in the insurance industry, estimating practices and developments in automobile repair procedures and materials
- Perform other duties as required
Qualifications
- 3 + years automobile estimating experience
- Professional/technical designation would be preferred
- Strong knowledge of estimating software (Mitchell)
- Excellent investigative and analytical skills
- Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
- Detail oriented with a critical degree of accuracy regarding data entry
- Excellent negotiation skills
- Strong ability to communicate effectively, both verbally and in writing
- Strong customer service skills
Benefits and Other Total Rewards Components Include:
- Medical, Dental and Vision
- Flexible spending accounts (FSA)
- Voluntary benefit plans - accident, hospital indemnity and critical illness
- Supplemental short and long-term disability benefits
- Life insurance
- Enhanced 401K plan
- Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours)
- You will be eligible for Wawanesa's annual bonus plan, entitled "Goal Achievement Plan" (GAP), that rewards employees for driving Wawanesa's success.
- Tuition Assistance and much more
If you have questions about compensation and benefits, please contact our Human Resources department at 858-874-5404 or email SD_human_resources@wawanesa.com.
Wawanesa General Insurance Company is an equal opportunity employer and is committed to a diverse workforce. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process. You may request reasonable accommodations by calling the Human Resources department at 858-874-5404 or emailing Human Resources at sdloa@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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