Address Location: Winnipeg or Montreal
Division: IGM Client Services Operation
IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel.
Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy, we're IG Wealth Management. For over 90 years of business we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime. We are proud to be recognized among Canada's Top 100 Employers (2022) by Mediacorp Canada Inc. in the national ranking for our focus on supporting employees with a number of initiatives that promote personal wellness with a focus on four key pillars including physical, mental, social and financial health. This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally.
At IG Wealth Management, our vision is to inspire financial confidence.
You will join a team that that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada - including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
OVERVIEW
The Business Managed Technology Solutions (BMTS) team offers exciting and meaningful work experiences that support the development of skills, essential in our fast pace and evolving workplace. The team utilizes an Agile methodology to manage its automation development initiatives and sustainment responsibilities.
BMTS is a member of the Continuous Improvement Department. The team is a key stakeholder as it partners with teams across the IGM service organization to develop automation tools that improve the client and employee experience. BMTS supports the service organization's business units with their Transformation journeys on large strategic projects as well as smaller organic continuous improvement initiatives. The team also operationally sustains all the automation tools developed in production and maintains collaborative relationships with its clients to ensure servicing goals are consistently achieved.
Reporting to the Senior Manager, Business Managed Technology Solutions, the Automation Manager will be responsible to lead the planning, analysis, development, and deployment of viable initiatives, using various types of automation programs/tools. The Automation Manager will actively engage with stakeholders from the IGM Service Organization's teams and the IGM Integration and Automation COE, to collaborate and coordinate the execution of automation initiatives and their operational maintenance.
RESPONSIBILITIES
Acts as the lead for change initiatives impacting the service organization
Represents the service organization as subject matter expert on automation tools within the team's ownership
Active participation in projects, automation, and business transformation initiatives as an operational knowledge specialist
Acts as the service organization's primary point of contact for assigned technology initiatives
Participates in selection of automation initiatives, including performing opportunity assessments, current state documentation, solution designs, code development, testing, implementation, and oversight
Analyzes data/information that will support decision making process
Determines and coordinates project resourcing requirements
Collaborates with initiative stakeholders and project team resources
Reviews and validates post implementation business outcomes, as required, and identifies sound solutions for exceptions and defects
Responsible to provide status updates to management team and service organization stakeholder and clients within the team's established communication framework
QUALIFICATIONS
5 years or more experience in the Financial Services Industry
Experience and/or exposure to front and back office servicing an asset
Blue Prism coding and/or other programing languages (i.e., Object Oriented Programing models) experience/certification
Experience leading projects and/or project management would be an asset
Excellent interpersonal, verbal, and written communication skills
Advanced problem solving and analytical skills
Proactive and demonstrates solid decision-making skills in a deadline-oriented environment
Ability to focus on detail while understanding and always connecting to the big picture
Excellent time management skills
Agile/Lean/Six Sigma background or experience in process design would be an asset
Ability to work collaboratively with business partners to meet project mandate or key objectives
Ability to also work independently and execute on key deliverables contributing to the overall results of initiative objectives
Deep knowledge of the MS Office Suite and alternative communication/analytical tools
EDUCATION
University Degree and/or equivalent certification in Coding, Business, Agile/Project Management would be an asset
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
For internal applicants, please share with your current leader your intent to apply to the role. In the event that you are selected, please let your Talent Acquisition Partner know if you are in any other internal recruitment process.
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by February 7, 2023.
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