Barista/All Rounder

About us

We are fast-paced, social, collaborative and our goal is to Create Quality Food and Beverage along with a welcoming environment for College Students and the surrounding area..

Our work environment includes:

• Relaxed atmosphere
• On-the-job training
• Flexible working hours

Job Title: Barista

Reports to: All Bloom Baristas report to the Food & Beverage Manager (FBM) or, in the FBM’s absence, Head Chef, Cafe Supervisor

Supervises: N/A.

Position Type: Part-time, seasonal.

Job Overview:

As the cornerstone of our team at Bloom Café, the Barista plays a vital role in delivering exceptional service to our patrons. With a focus on ensuring every customer enjoys a delightful dining experience, the Barista is responsible for various tasks, including but not limited to preparing the dining area, clearing tables, crafting delicious beverages, and assisting with order-taking. Upholding our commitment to excellence, the Barista diligently follows established best practices to maintain a consistent standard of service that reflects the essence of Bloom Café..

Roles and Responsibilities:

• Prepare and serve a variety of beverages, including coffee, tea, and specialty drinks, in accordance with Bloom Café's recipes and standards.
• Maintain cleanliness and organization in the dining area, ensuring tables are promptly bussed and reset for incoming customers.
• Greet customers warmly, take orders accurately, and handle transactions efficiently using the point-of-sale system.
• Collaborate with team members to ensure smooth operations during peak hours, prioritizing tasks to meet customer needs promptly.
• Adhere to food safety and sanitation guidelines to uphold the highest standards of hygiene and cleanliness in the café.
• Continuously strive to enhance product knowledge and customer service skills to provide personalized recommendations and ensure customer satisfaction.
• Assist in stocking inventory, monitoring supplies, and notifying management of any replenishment needs to ensure uninterrupted service.
• Demonstrate a positive attitude, professionalism, and a strong work ethic while representing Bloom Café's brand values.
• Performing shift duties open and close SOPs, Side duties, and end of shift cash outs;
• Inform customers about the day’s specials;
• Offer menu recommendations upon request;Up-sell additional products when appropriate;
• Follow all steps of service in best practices documentation beyond those described in this job description.

Qualifications:

Technical Skills

• Previous experience in a customer service-oriented role, preferably in a café or hospitality environment.
• Proficiency in preparing and serving a variety of hot and cold beverages, including espresso-based drinks, preferred but not required (training will be provided).
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse customers and team members.
• Strong attention to detail and organizational abilities to maintain cleanliness and efficiency in a fast-paced environment.
• Ability to multitask and prioritize tasks efficiently while maintaining composure under pressure.
• Flexibility to work varied shifts, including evenings, weekends, and holidays, based on operational needs.
• A passion for coffee and commitment to delivering exceptional service that exceeds customer expectations.
• Excellent people skills with a friendly attitude
• Hands-on experience in cashier duties.
• Able to handle money accurately and operate a point-of-sale system.
• Attention to cleanliness and safety
• Responsible and trustworthy
• High school diploma is a plus but not required
• Able to perform high-quality work while unsupervised.

Personal Skills:

• Communication
• Organization
• Patience
• Physical stamina
• Neat appearance
• Memory for patrons and their orders
• Conflict resolution
• Time management
• Teamwork

Job Types: Part-time, Seasonal
Contract length: 8 weeks

Salary: $15.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Application question(s):

• Are you an Olds College Student or Alumni?

Experience:

• Coffee Shop: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Food Safe, SafeCheck, Food Handler or equivalent (preferred)
• ProServe (preferred)

Work Location: In person

Application deadline: 2023-08-15
Expected start date: 2024-03-15