We are looking for an experienced and motivated individual for our Heating & Air Conditioning Service Department. The position requires an organized person that is detailed oriented and can work as a team member to ensure excellent service to our clients.
The successful candidate will:
- Handle incoming customer inquiries in a prompt, courteous and professional manner.
- Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed.
- Maintain the customer database with current information.
- Work with other departments to ensure efficiency and customer satisfaction.
- Contact existing customers to schedule appointments.
- Candidate must be bilingual.
Additional Required Skills and Qualifications:
- Punctual and reliable
- Ability to multi-task
- Knowledge of the industry is recommended
- Excellent computer skills
- Ability to work independently or as part of a team
- Time management skills
We thank all applicants, however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Salary: $20.00-$24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Customer Service: 3 years (required)
Work Location: In person