Box Office Assistant/ Canteen Assistant

Overview:

As a Box Office Assistant/Canteen Assistant at Upper Canada Playhouse you will play a pivotal role in ensuring the smooth operation of our Box Office and concession areas. Your responsibilities will primarily revolve around providing exceptional customer service, efficiently managing ticket sales, and assisting with canteen operations during intermissions.

Key Responsibilities:

Box Office Duties:

• Welcome patrons with a warm and friendly demeanor as they arrive at the venue.
• Scan tickets using our electronic ticketing system to grant access to shows and events.
• Assist patrons with ticket purchases, exchanges, and inquiries in person and over the phone.
• Provide guidance and assistance to patrons regarding seating arrangements and venue amenities.

Canteen Support:

• Serve beverages and snacks to patrons during intermissions or designated breaks.
• Ensure compliance with Smart Serve regulations while serving alcoholic beverages.
• Handle cash transactions accurately and efficiently, maintaining a balanced cash register.
• Keep the bar and concession areas clean, organized, and stocked with inventory.
• Collaborate with other team members to maintain a smooth flow of service and address any customer concerns promptly.

Requirements:

• Age Requirement: Must be 18 years of age or older.
• Smart Serve Certification: Candidates are required to be Smart Serve Qualified. However, applicants may obtain certification upon being hired.

Job Types: Full-time, Seasonal
Contract length: 4 months

Salary: $16.55 per hour

Expected hours: 20 – 35 per week

Benefits:

• On-site parking
• Store discount

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Monday to Friday

Supplemental pay types:

• Tips

Work Location: In person

Application deadline: 2024-04-11
Expected start date: 2024-06-01