Branch Manager

TEAM LOCAL is hiring
Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve communities throughout the Lower Mainland, Fraser Valley and Okanagan. It's our vision to help build vibrant, healthy communities, thriving local enterprises and financially empowered people. Learn more about us at prospera.ca.

Do you love Kelowna and being a key member of the community?
And are you looking for your next leadership role?

Be our new Hub and Spoke Branch Manager in Kelowna leading the Prospera Centre and the Mission Park Branch.

As a Seasoned and Experienced Branch Manager, you will be responsible for the leadership and management of our 2 branch teams in Kelowna. You will bring your strategic thinking and leadership capability, as well as your strong commitment to customer service delivery, community relations, compliance and regulations knowledge and your proactive skills in developing and growing retail deposit and lending portfolios through the achievement of our annual targets and goals. Your role as a Branch Manager is pivotal in maintaining operational excellence and driving our business success.

What you'll do:

• Manage our two Kelowna branches including hiring, training, coaching and leading the branch staff.
• Lead the two branch teams in delivering the credit union's vision, values, and commitments.
• Manage both branches as a profit center by attaining sales, deposit loans and membership growth goals.
• Analyze reports and identify trends along with identify marketing opportunities for the branch trade area.
• Ensure integrated service delivery of products and services including financial planning, wealth management, personal mortgages, loans, LOC's, deposits, mutual funds, insurance products, and/or commercial needs of members.
• Evaluate profit/loss potential using available information from information systems combined with personal knowledge and experience within our industry.
• Undertake business development in the Kelowna area to grow and develop our membership, asset base and revenue.
• Initiate in-branch campaigns designed to improve our overall results.

What you bring:

• Proven Track record in Leadership and Managing retail branches and consistently achieving branch goals and targets.
• Advanced Leadership and Coaching expertise with the proven ability to mentor and influence branch teams that fosters their growth and development.
• Strategic Thinking and Planning skills and previous experience in change management is an added asset.
• Proven Interpersonal and Communication skills with the ability to connect, engage and provide advice to branch teams and stakeholders alike.
• Business Development Acumen with previous experience in creating and growing positive member relationships and branch portfolios.
• Knowledge in deposit-related products, personal lending, residential mortgages, and wealth management.
• Excellent Sales and Business development ability with previous success in negotiating terms and conditions with members.

Our Values

Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others: We give each other the space, trust, and tools to succeed.

Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.

Thrive as One Team: We collaborate because it strengthens us.

What's in it for you?

Inclusive, equitable and accessible workplace: All team members are valued, respected, and heard. We learn from each other's differences, gaining strength through our people and our perspectives.

Training and Support. We set our employees up for success with training and continued support and access to resources throughout employment.

Career Advancement! We are committed to our employee's growth and development, and we want to see you soar.

Fun & Camaraderie. We care deeply about our members and our employees, and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

Show me the money! We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

Community Focused. We care about giving back to the communities we live, work and play in. We participate in many community-minded activities throughout the year.

Diversity, equity and inclusion is part of everything we do, and we're on a continuous journey to ensure every employee and members feels like they #BelongAtProspera.

If you require accommodation during any part of the recruitment process, please let us know.

Sound like your new role? Apply Today!

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