Casual Part-Time Receptionist - Weekends Only - St. Joseph's Villa

Who We Are:

St. Joseph’s Villa is one of Ontario’s largest and most innovative long term care homes. Located in historic downtown Dundas, we are proud to be the second largest organization in the St. Joseph’s Health System. Continuing the mission and legacy of the Sisters of St. Joseph of Hamilton, we are proud to serve our community. We offer a range of challenging, rewarding careers and advancement opportunities for dedicated professionals in a health care environment.

We are currently looking for 2 casual part-time weekend receptionists to join our growing and dynamic team! The schedule for this position is Saturday and Sunday from 10:00am until 4:00pm.

Every member of our team matters.

What We Offer:

• Free Membership to our on-site Staff Fitness Centre
• Educational Scholarships, Mentorship & Support for Career Advancement
• Recognition for Excellence through Annual Service Awards and Applause Awards
• Contributions to the HOOP Pension Plan
• St. Joseph Health System Employee Rewards/Discount Program
• Employee Celebrations through Spirit Committee, Staff Appreciation Week, Nurses Week etc.

KEY DUTIES AND RESPONSIBILITIES:

• Under the supervision of the Accounting Manager, performs all duties related to reception of guests or visitors to the Villa; operates a telephone console; sorts incoming Resident mail; performs basic clerical functions and projects as requested
• Operates the telephone switchboard; maintains an awareness of names, locations, and general functions of staff members in order to refer callers to the proper extensions; accesses the resident listing from the database as needed
• Carries out customary reception duties by greeting and directing visitors and guests to appropriate staff members, residents, or building locations; responds to general inquiries concerning activities within the Villa; distributes job applications to drop-in applicants; accepts flowers or packages on behalf of residents and directs deliveries from suppliers to the loading dock; arranges for courier pick-up of envelopes and parcels including preparation of waybills; maintains a neat, tidy, uncluttered work area and dresses appropriately at all times
• Assists in routine security functions by maintaining an awareness of confused residents not capable of safe, unrestricted movement; renders assistance for calling for help when necessary; controls key distribution from the key panel through the use of a sign-out log; enquires politely as to a visitor’s or stranger’s business where any question exists; understands the police alarm procedure and its use; and calls for police assistance if necessary
• Participates in emergency preparedness procedures as required including fire, bomb threat, disaster or evacuation, maintains a current awareness of all procedures and plans; calls fire or police as required; makes announcements or carries out such emergency operations as might be required under the circumstances
• Provides information and direction as necessary to owners of St. Joseph’s Estates; maintains the St. Joseph’s Estates key cabinet as per established procedures

FORMAL EDUCATION:

• Secondary School graduation diploma is required
• Complete technical understanding of the operation of the switchboard console is required
• Basic business and clerical skills are required
• Excellent verbal communication skills and the ability to deal with stressful situations in a calm, cool, polite manner are essential
• Some knowledge of computer programs such as Microsoft Excel, Word, and Outlook is required

EQUAL OPPORTUNITY EMPLOYER

St. Joseph’s Villa is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Casual

Schedule:

• Weekends only

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)
• Microsoft Office: 1 year (preferred)

Work Location: In person