Receptionist (Casual)

Glen Hill Terrace - Long-Term Care Home

Receptionist – Casual

Mission:

Durham Christian Homes is a welcoming community that provides exemplary, quality care to our residents through empowerment, compassion, dignity and respect.

Position Summary:

Candidates are invited to apply for this position to work at Glen Hill Terrace, a not-for-profit long-term care home located in Whitby. Must be willing to work evening shifts and weekends. The Receptionist reports directly to Business Office Manager. Under supervision, performs a variety of staffing functions, clerical and receptionist duties associated with the daily operation of an effective business office.

Major Responsibilities:

• Maintain departmental files and records, including correspondence, forms, and routine office records and reports.
• Receive incoming mail and co-ordinate distribution, and process outgoing mail.
• Answer telephone, greet visitors, receives routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel.
• Responsible to shift call ins and replacing staff according to protocols and procedures.
• Oversee guests signing in, and following COVID-19 protocols
• Ensure the work station is safe and adhere to Occupational Health & Safety requirements.
• Be sure to greet every walk-in and provide exceptional customer service
• Perform other related duties as may be assigned by supervisor.

Knowledge and Qualifications:

• Grade I2 diploma and/or Business Office/Administration diploma
• Must have excellent command of the English language
• Previous office/reception experience preferred
• Must have strong computer skills, with software experience with MSOffice, Word and Excel
• Must be mature and possess good communication and interpersonal skills with ability to exercise tact and diplomacy in dealing with residents, staff and visitors.
• The successful candidate will be required to provide proof of being fully vaccinated against COVID-19, including the third booster
• The successful candidate will be required to provide a current police check, inclusive of Vulnerable Sector Screening (current within 6 months)

Job Type: Casual

Work Location: In person