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SalaryAbout us
We are growing!
We are a modern orthodontic office located in London, Ontario. Our goal is to deliver exceptional patient care and customer service to our patient family. We have a friendly team that will support and guide your growth.
Our work environment includes:
- Modern office setting
- On-the-job training
- Safe and inclusive work environment
- Continuing education opportunities
- Growth opportunities
Job Summary:
We are seeking a highly organized and detail-oriented Dental Receptionist to join our team. You will be responsible for providing exceptional customer service, managing patient appointments, and ensuring a smooth operation of our orthodontic office. The ideal candidate will possess strong administrative and communication skills. Experience in medical or dental field is an asset, however not a requirement.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and schedule appointments using electronic patient records system
- Verify patient insurance coverage and collect necessary information
- Assist with patient registration and check-in process
- Manage patient records, ensuring accuracy and confidentiality
- Coordinate with clinical staff to ensure efficient patient flow
- Process payments and provide billing information to patients
- Assist with other administrative tasks as needed
Requirements:
- High school diploma or equivalent
- Excellent customer service record
- Knowledge of dental terminology is a plus
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with front desk operations and phone systems
We offer competitive pay based on experience.
If you are a motivated individual with a postivie attitude and passion for providing exceptional customer service in a dental office setting, we encourage you to apply for the position of Dental Receptionist at our office. We are looking for someone who is a team player and has excellent interpersonal and communication skills and the ability to make patients feel comfortable and at ease. Our goal is to treat our patient family as our own family and practice compassion and kindness when interacting with patients. Join our team and contribute to creating a positive, life-changing experience for our patients.
We appreciate your interest, however only selected candidates will be contacted.
Job Types: Full-time, Part-time, Permanent
Expected hours: No more than 40 per week
Benefits:
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: In person
