Dental Receptionist

JOB POSTING: TFD24-10

Dental Receptionist

Overview

Tecumseh Family Dental is currently hiring an experienced Dental Receptionist to join our dedicated team of healthcare professionals. The successful candidate for this position will work amongst our interdisciplinary team to provide the utmost patient experience.

We foster a collaborative and supportive work environment where everyone is valued and encouraged to grow professionally. Our team is more than just coworkers, we're a family who support and motivates each other to achieve our best. We believe in work-life balance and prioritize the well-being of our team members. We take pride in our fun and upbeat work culture, which includes team outings, social events, and celebrations of our accomplishments.

Tasks

• Schedule and confirm patients’ dental consultations, examinations, and surgery appointments
• Greet visitors and direct them to appropriate staff
• Explain technical and medical information to patients and provide pre/post op instructions prescribed by the dentist
• Collaborate with dentist to develop treatment plans. Record treatment plan and coordinate with dental assistants to ensure lab parts and materials are present for scheduled appointment
• Receive and input patient information into ClearDent software
• Transmit correspondence or dental records by mail, e-mail, or fax
• Perform various clerical or administrative functions such as ordering and monitoring dental supplies and equipment inventory
• Process dental billing information, receive payment, manage AR, prepare and send financial information, keep financial records and complete insurance forms

Knowledge, Skills, and Abilities

• Outstanding interpersonal skills
• Outstanding written and verbal communication skills
• Outstanding organizational skills and attention to detail is a must
• Self-starter with excellent problem solving and critical thinking skills
• Ability to work with computers and to learn how to use new software
• In-depth knowledge of health and safety regulations for dental clinics
• Ability to work within a multi-disciplinary team
• Proficiency in Microsoft Office Suite of Products – Sharepoint, Outlook, Excel, Word
• Knowledge of the ClearDent software is considered an asset
• Dental knowledge and terminology

Qualifications and Experience

• Minimum 5 years of experience in dental industry
• Dental Assisting or Dental Hygienist experience considered an asset
• Hygiene Coordinating Experience considered an asset

Thank you to all applicants for their interest, however, only those candidates selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.

Candidates should note this is a non-smoking facility. Tecumseh Family Dental is committed to accessible employment practices. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-related accommodations during any phase of the recruitment process or wish to view our accommodation policies, please make note in your application.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Experience:

• Hygiene Coordinator: 1 year (preferred)
• Dental Assistant or Dental Hygiene: 1 year (preferred)
• Dental Admin: 5 years (preferred)

Work Location: In person