Clinic Receptionist

We are seeking a part-time or casual Clinic Receptionist/administration personnel. Reporting to the supervising technologist, the receptionist/administration is responsible for completing the patient registration process in an efficient and effective manner providing an exceptional experience to all patients at Munroe X-Ray Clinic. Basic computer literacy is a requirement.

Key Responsibilities

● Greet patients coming into the clinic in a professional and caring manner
● Answer phone calls
● Respond in person and over the phone to patient inquiries or questions to ensure that all communication is professional and respectful
● Replying to, and scheduling booking requests from patients that arrive via voicemail, email, and the website booking portal
● Overseeing the company's inbound email
● Stay on top of waiting room dynamics; ensuring that patients are aware of wait times and other pertinent information
● Respond to questions/concerns and seek to maintain a professional clinic atmosphere in the waiting room
● Facility supplies and inventory control – maintaining adequate supply inventory levels and re-ordering when necessary; placing orders and accepting orders from suppliers.
● Adhere to all privacy and confidentiality policies and procedures
● Enter patient information into Velox and prepare patients for X-Ray and/or EKG and/or Spirometry

● Aid the technologist in conducting EKGs and Spirometry testing

● Clean chairs, equipment, etc. in between each patient as well as other general cleaning duties
● General facility cleanliness, tidying, and maintenance

Hours

Part-time. Flexible availability an asset as shifts may vary at times to accommodate the needs of the clinic this includes but not limited to evening and Saturday shifts. No statutory holidays.

Remuneration
$16/hour.

Employees who work a minimum of 20 hours/week maybe eligible to receive benefits after completing the probationary period.

Job Types: Part-time, Casual

Salary: $16.00 per hour

Benefits:

• On-site parking

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Application question(s):

• Do you have basic computer skills/literacy?

Experience:

• Medical office: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person