AddressHours37.5Workplace ModelHybridPay Details
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Department OverviewThe Corporate and Public Affairs (CAPA) department aims to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, deliver business outcomes and enhance our brand. We deliver best-in-class external and internal communications to help differentiate TD in the market and elevate our brand.
Job DetailsWe are looking for a seasoned and motivated communicator to join our team and help us bring the TD story to life through strategic and creative communications. The successful candidate will provide executive communications support to the Chief Human Resources Officer (CHRO) and more broadly across TD's Human Resources team.
Reporting to the Senior Manager, this individual will help articulate a thoughtful and compelling voice for the CHRO and support efforts to advance the Bank's narrative in a differentiated way. The role requires a talented and strong writer with a diverse skill set; experience creating thought leadership platforms and strategies, proficiency managing multiple priorities and stakeholders, attention to detail, and experience navigating a large organization.
The successful candidate will:
- Collaborate closely with partners and stakeholders to shape engagement opportunities for the CHRO and other leaders, researching and developing briefing documents for these events.
- Develop engaging speeches, articles and thought leadership pieces that express leaders' voices in ways that enhance TD's brand, reputation, and narrative.
- Partner effectively with colleagues and business partners to understand business priorities and how they should inform the leader messages, engagements and other communications.
- Help shape and elevate communications in ways that reaffirm the Bank's differentiated culture, instill confidence in our strategy, and position TD as a leader on issues that matter to our customers, colleagues, and communities.
- Partner with the HR for HR team on various internal strategies and organizational/leadership announcements.
- Manage the quarterly executive titling program, in partnership with HR Organizational Effectiveness.
- 7-12 years of experience in communications or related field, with background working in a Corporate Communications environment.
- Exceptional writing skills, with a passion for creating content that conveys a clear and relevant message and that effectively capture tone and voice.
- Experience writing speeches and preparing presentations.
- Experience in exercising judgment and diplomacy in dealing with sensitive situations and in providing sound communication counsel to senior executives.
- Ability to develop and implement interesting and innovative executive communications plans, with a point of view on how to leverage executive voice to drive business objectives.
- Strong interest in world news and broader issues and trends, combined with understanding of the financial services sector and the ability to apply to executive communication strategy.
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
