Counter Sales/Warehouse Associate

For over 50 years, Dixon Electric has been servicing the electrical industry with a combination of integrity, stability and trust. We take pride in our ability to provide customized solutions to exact specifications for each one of our clients, as a full line electrical distributor. Through the collaboration between Dixon Electric, our manufacturers, suppliers and our clientele, we have been able to create a synergistic environment that benefits all.

At Dixon, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

Dixon is a proud member of the Sonepar Canada family, one of the largest B-to-B electrical distribution networks in the world. The Sonepar Group is present in more than 40 countries with over 45,000 employees

Why Join Us?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
• Attractive compensation with benefits and “other perks” such as tuition reimbursement.
• Employee Referral provides the opportunity to earn more while you work by referring one of the best you know.
• In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
• We house the largest inventory to better service our customers and deliver on sales commitments.

Benefits & Perks

We offer a competitive salary, plus a full set of benefits, including:

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.
• Salary: $36,300 - $45,370

Please note that, whilst not expected, the company may pay at a rate outside of the range for this role where appropriate. Actual compensation commensurate with the candidate’s experience, education, internal parity, role complexity, role level, and other relevant factors. The advertised salary range relates to Northern Ontario and is provided in accordance with the Employment Standards Act (Ontario). We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of Northern Ontario.

What does this job entail?

This position is responsible for providing excellent service to customers who visit the branch to either place orders, and/or pickup their product requirements. Time will be spent in the warehouse picking orders as well as shipping/receiving. In addition, you will be helping out at the counter servicing customers in the branch.

Main Responsibilities:

• Filling orders and ensure they are completed in a timely manner.
• Informing customer and/or the Sales Department of any issues that might occur.
• Continuously updating Branch Manager of customer interests and issues.
• Entering sales order for product(s) selected by the customer and ensuring all materials have been entered accordingly and documentation is complete within the close of sale.
• Assisting customers that visit the Branch with identifying the specific product they are looking for based on their requirements and suggesting alternatives if required and/or up-selling of related product(s).
• Physically locating/picking order once product order has been finalized.
• Maintaining a safe and clean working environment.
• Assisting Shipping/Receiving with storing product/inventory.

Qualification required:

• High School Diploma required.
• Knowledge of Microsoft office required.
• 1 year of position and/or industry experience
• Working knowledge of Inventory software.(SX is an asset)
• Must be already residing in Canada and legally entitled to work.

Dixon thanks all applicants, only those individuals selected for an interview will be contacted.