Credit Analyst (6-Month Term)

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, Sparlings Propane, Elbow River Marketing and Parkland Refining.

We recognize that diversity gives us an edge and inclusion propels us forward. We're also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

Position Title: Credit Analyst (6-Month Term)

Team and Location: Finance, Shared Services - Calgary, AB

Starting Minimum Salary from: $ 57,700/year

Position Summary:

Reporting into the Credit Supervisor, the Credit Analyst is responsible for maintaining and effectively managing credit risk and exposure associated with the order release within the Commercial Division Accounts portfolio across Canada. The incumbent will play a pivotal role in educating customers and partners the importance of payments being made in a prompt manner, and in accordance with the terms of sales.

Key Responsibilities:

• Maintain a standardized credit processes and offer possible improvements where necessary.
• Oversee a portfolio and evaluate account status, monitor terms to ensure that there is ease of use in the credit process. Be able to react with an appropriate level of urgency in the negotiation of payment arrangement within our authority level and make decisions on held orders
• Recommend process improvements and assess the effect they will have on internal and external customers. Liaise with branches on all credit related questions they may have.
• Organize daily/weekly/monthly work activities and attend to various tasks based on priority
• Address all credit related complaints and come up with a solution
• Liaise with collection agencies regarding proposals, settlements and litigation; follow up to provide additional account details or obtain status updates
• Manage administrative tasks regarding customer portfolios i.e. reports
• Develop and maintain relationships with Operations, Finance, Corporate Adjudication and Sales advising them of customer situations when required.
• Conflict management with internal and external customers, i.e.: peer to peer relationships
• Will be required to deal directly with clients internal and external via phone calls and emails on a day to day basis

Qualifications and Skills:

• 5 years previous credit/collections experience within a Commercial and/or Retail environment
• Fluent English (written and verbal)
• Fluent in Microsoft and experience in any collection's software. Excel skills required.
• Excellent written and verbal communication skills, combined with an approachable manner
• Preference will be given to those with working knowledge of:
  • Canadian Sarbanes Oxley Regulations (Bill 198)
  • Canada Privacy Act
• Confident and professional with the ability to adapt to the customers specific situation (both internal and external) and building strong relationships
• GetPaid and JDE experience would be considered an asset
• Ability to review account transactions and reconcile any outstanding payments or incomplete payments
• Ability to work in a fast-paced environment under deadlines and KPI's
• Able to work well in a team environment but also independently (uses tools to make decisions)

Please note:

• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
• Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.

This position will close when a successful candidate is found or onJanuary 24, 2024.

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