Customer Care Representative

Customer Service Superstar

Looking for a role where your people skills shine brighter than the stars? We are on the hunt for an empathetic, energetic, and outstanding communicator to join our dynamic team at AirVantage as a Customer Care Representative.

At AirVantage, we don’t just handle calls; we build relationships. You are the first point of contact, the voice of our brand, and the one who sets the tone for our exceptional customer experiences. You're not just answering questions; you're providing peace of mind.

What We Need From You:

• A sparkling personality that thrives on making customers feel heard and helped.
• The skill to juggle phone calls, job bookings, and outbound follow-up and sales calls with a cool head and a warm heart.
• A knack for organizing chaos into calm, turning every customer interaction into a positive experience.
• The ability to think on your feet, offer solutions, and keep our customers smiling and satisfied.

Why AirVantage?

• Because we believe in empowering our team members to reach their full potential.
• We offer an environment where your efforts are recognized, appreciated, and rewarded.
• You'll be part of a company that values integrity, quality, and service – not just for our clients, but for our team as well.

What's in it for you?

• A competitive salary with performance incentives.
• A supportive team that's as passionate about great service as you are.
• Opportunities for professional growth and development in an expanding company.
• A chance to make a real difference in people's lives every day.

Ready to be the heart and voice of AirVantage? Let's chat! We can’t wait to hear from you and explore how your talents and enthusiasm could be the perfect fit for our team.

Send your resume and a cover letter telling us why you're the superstar we're looking for.

Join us, and let's elevate customer service to new heights together!

The schedule for this role is Fridays from 8:00 a.m. to 6:00 p.m. and Saturdays from 9:00 a.m. to 5:00 p.m. in office.

Job Types: Part-time, Permanent

Salary: From $22.00 per hour

Expected hours: 20 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Every Weekend

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• Secondary School (preferred)

Experience:

• Call center: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person