Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
Work setting
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Answer written and oral inquiries
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player